Melissa: You probably just need to reflash the firmware. Since you don't have a card reader, you really can't do it yourself. >>> melissatucker4@xxxxxxxxxxxxxx 05/10/05 06:29PM >>> How can it be repaired? I really don't want to have to get a new one. ----- Original Message ----- From: "ROB MEREDITH" <rmeredith@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, May 10, 2005 8:17 AM Subject: [bookport] Re: device not recognized > Kurt: > > This probably would have been a simple repair. > >>>> blsmass@xxxxxxxx 05/10/05 08:10AM >>> > The error message that the device has malfunctioned and the computer > won't recognize it is exactly what happened to me. I am now buying a > new > bookport because I can read what's on the cards, but not add to them. > Kurt > >