[bookport] Re: device no longer recongnized after firmware upgrade
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 21 Sep 2004 07:36:49 -0400
Have you tried running the software manually after connecting the device? =
Let's see what you get that way.
>>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM >>>
I just received my book port today, and I'm having the exact same problem.
Originally, the book port was 1.05. I installed the software, and =
restarted
the computer. I plugged in the book port, and the system asked for the
windows 2000 cd which I supplied, once the drive was installed, I ran the
book port transfer software. It said that a new version of the firm ware =
was
required in order to transfer files with this version of the transfer
software. The firmware upgrade worked fine, and when I disconnected the =
book
port, after a moment, I believe it said 1.20 ready or something like that.
ever since then, whenever I connect it, it always shows up as a drive
letter, which has no conflicts, but the software does not see it. I even
connected it to several usb ports with the same result. Nice to know I'm =
not
the only one having this problem.
----- Original Message -----=20
From: "consumer" <consumer@xxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, September 20, 2004 10:20 PM
Subject: [bookport] Re: device no longer recongnized after firmware =
upgrade
> I removed the device and plugged it back in. Plug and play wizard
> initializes and attempts to install Book Port. It comes up as unknown
> device and the problem starts again. There is no conflict with another
> drive. It is obviously a problem with the firmware upgrade. Since the
> upgrade the OS does not recognize the device as a book port anymore.
>
> any other ideas anyone?
>
> thanks,
> Mark
>
> LARRY SKUTCHAN wrote:
>
> >Try removing that device, then plugging in the Book Port again. Also, =
be
=3D
> >aware that if you are on a network, it is possible that network drives =
=3D
> >conflict with external USB devices (like Book Port). Check Appendix A
for =3D
> >instructions on re-mapping the drive if this is a problem.
> >
> >
> >
> >
> >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>>
> >>>>
> >>>>
> >Hello,
> >
> >I have a Book Port. After installation of software I was prompted =
by=3D20
> >dialog box to upgrade Book Transfer software. Then I was prompted =
to=3D20
> >upgrade the firmware of the Book Port. A dialog box instructing me =
to=3D20
> >disconnect the device to install upgrade appeared. After clearing =
the=3D20
> >dialog and disconnecting the device, the device was no longer
recognized=3D20=3D
> >
> >as the Book Port mp3 text reader. It is only recognized as a generic=3D=
20
> >USB device. The Book Transfer software will no longer recognize =
the=3D20
> >device as being plugged in. Can anyone help?
> >
> >Thanks,
> >Mark Sadecki
> >
> >
> >
> >
> >
> >
> >
>
>
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