Hi there Larry, yep tried that too. Actually, I tried it both with and without the bpl.exe utility running in the background, no luck either way. ----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, September 21, 2004 6:36 AM Subject: [bookport] Re: device no longer recongnized afterfirmware upgrade > Have you tried running the software manually after connecting the device? = > Let's see what you get that way. > > > >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM >>> > I just received my book port today, and I'm having the exact same problem. > Originally, the book port was 1.05. I installed the software, and = > restarted > the computer. I plugged in the book port, and the system asked for the > windows 2000 cd which I supplied, once the drive was installed, I ran the > book port transfer software. It said that a new version of the firm ware = > was > required in order to transfer files with this version of the transfer > software. The firmware upgrade worked fine, and when I disconnected the = > book > port, after a moment, I believe it said 1.20 ready or something like that. > ever since then, whenever I connect it, it always shows up as a drive > letter, which has no conflicts, but the software does not see it. I even > connected it to several usb ports with the same result. Nice to know I'm = > not > the only one having this problem. > ----- Original Message -----=20 > From: "consumer" <consumer@xxxxxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Monday, September 20, 2004 10:20 PM > Subject: [bookport] Re: device no longer recongnized after firmware = > upgrade > > > > I removed the device and plugged it back in. Plug and play wizard > > initializes and attempts to install Book Port. It comes up as unknown > > device and the problem starts again. There is no conflict with another > > drive. It is obviously a problem with the firmware upgrade. Since the > > upgrade the OS does not recognize the device as a book port anymore. > > > > any other ideas anyone? > > > > thanks, > > Mark > > > > LARRY SKUTCHAN wrote: > > > > >Try removing that device, then plugging in the Book Port again. Also, = > be > =3D > > >aware that if you are on a network, it is possible that network drives = > =3D > > >conflict with external USB devices (like Book Port). Check Appendix A > for =3D > > >instructions on re-mapping the drive if this is a problem. > > > > > > > > > > > > > > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>> > > >>>> > > >>>> > > >Hello, > > > > > >I have a Book Port. After installation of software I was prompted = > by=3D20 > > >dialog box to upgrade Book Transfer software. Then I was prompted = > to=3D20 > > >upgrade the firmware of the Book Port. A dialog box instructing me = > to=3D20 > > >disconnect the device to install upgrade appeared. After clearing = > the=3D20 > > >dialog and disconnecting the device, the device was no longer > recognized=3D20=3D > > > > > >as the Book Port mp3 text reader. It is only recognized as a generic=3D= > 20 > > >USB device. The Book Transfer software will no longer recognize = > the=3D20 > > >device as being plugged in. Can anyone help? > > > > > >Thanks, > > >Mark Sadecki > > > > > > > > > > > > > > > > > > > > > > > > > > > > >