[bookport] Re: device no longer recongnized afterfirmware upgrade
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Wed, 22 Sep 2004 07:29:25 -0400
Perhaps a call is in order here. My number is 502-899-2314.
>>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 8:48:07 PM >>>
Hi there Larry, yep tried that too. Actually, I tried it both with and
without the bpl.exe utility running in the background, no luck either way.
----- Original Message -----=20
From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, September 21, 2004 6:36 AM
Subject: [bookport] Re: device no longer recongnized afterfirmware upgrade
> Have you tried running the software manually after connecting the =
device?
=3D
> Let's see what you get that way.
>
>
> >>> n0oxy@xxxxxxxxxxx Tuesday, September 21, 2004 12:21:02 AM >>>
> I just received my book port today, and I'm having the exact same =
problem.
> Originally, the book port was 1.05. I installed the software, and =3D
> restarted
> the computer. I plugged in the book port, and the system asked for the
> windows 2000 cd which I supplied, once the drive was installed, I ran =
the
> book port transfer software. It said that a new version of the firm ware =
=3D
> was
> required in order to transfer files with this version of the transfer
> software. The firmware upgrade worked fine, and when I disconnected the =
=3D
> book
> port, after a moment, I believe it said 1.20 ready or something like =
that.
> ever since then, whenever I connect it, it always shows up as a drive
> letter, which has no conflicts, but the software does not see it. I even
> connected it to several usb ports with the same result. Nice to know I'm =
=3D
> not
> the only one having this problem.
> ----- Original Message -----=3D20
> From: "consumer" <consumer@xxxxxxxxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Monday, September 20, 2004 10:20 PM
> Subject: [bookport] Re: device no longer recongnized after firmware =3D
> upgrade
>
>
> > I removed the device and plugged it back in. Plug and play wizard
> > initializes and attempts to install Book Port. It comes up as unknown
> > device and the problem starts again. There is no conflict with another
> > drive. It is obviously a problem with the firmware upgrade. Since =
the
> > upgrade the OS does not recognize the device as a book port anymore.
> >
> > any other ideas anyone?
> >
> > thanks,
> > Mark
> >
> > LARRY SKUTCHAN wrote:
> >
> > >Try removing that device, then plugging in the Book Port again. =
Also,
=3D
> be
> =3D3D
> > >aware that if you are on a network, it is possible that network =
drives
=3D
> =3D3D
> > >conflict with external USB devices (like Book Port). Check Appendix =
A
> for =3D3D
> > >instructions on re-mapping the drive if this is a problem.
> > >
> > >
> > >
> > >
> > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>>
> > >>>>
> > >>>>
> > >Hello,
> > >
> > >I have a Book Port. After installation of software I was prompted =
=3D
> by=3D3D20
> > >dialog box to upgrade Book Transfer software. Then I was prompted =
=3D
> to=3D3D20
> > >upgrade the firmware of the Book Port. A dialog box instructing me =
=3D
> to=3D3D20
> > >disconnect the device to install upgrade appeared. After clearing =
=3D
> the=3D3D20
> > >dialog and disconnecting the device, the device was no longer
> recognized=3D3D20=3D3D
> > >
> > >as the Book Port mp3 text reader. It is only recognized as a
generic=3D3D=3D
> 20
> > >USB device. The Book Transfer software will no longer recognize =3D
> the=3D3D20
> > >device as being plugged in. Can anyone help?
> > >
> > >Thanks,
> > >Mark Sadecki
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>
>
>
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