[bookport] Re: device no longer recongnized after firmware upgrade
- From: consumer <consumer@xxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Mon, 20 Sep 2004 23:20:29 -0400
I removed the device and plugged it back in. Plug and play wizard
initializes and attempts to install Book Port. It comes up as unknown
device and the problem starts again. There is no conflict with another
drive. It is obviously a problem with the firmware upgrade. Since the
upgrade the OS does not recognize the device as a book port anymore.
any other ideas anyone?
thanks,
Mark
LARRY SKUTCHAN wrote:
>Try removing that device, then plugging in the Book Port again. Also, be =
>aware that if you are on a network, it is possible that network drives =
>conflict with external USB devices (like Book Port). Check Appendix A for =
>instructions on re-mapping the drive if this is a problem.
>
>
>
>
>>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>>
>>>>
>>>>
>Hello,
>
>I have a Book Port. After installation of software I was prompted by=20
>dialog box to upgrade Book Transfer software. Then I was prompted to=20
>upgrade the firmware of the Book Port. A dialog box instructing me to=20
>disconnect the device to install upgrade appeared. After clearing the=20
>dialog and disconnecting the device, the device was no longer recognized=20=
>
>as the Book Port mp3 text reader. It is only recognized as a generic=20
>USB device. The Book Transfer software will no longer recognize the=20
>device as being plugged in. Can anyone help?
>
>Thanks,
>Mark Sadecki
>
>
>
>
>
>
>
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