Thanks to everyone who responded to original message. I tried restarting the bookport without the flash card installed and got the same error so it looks as though it will have to be returned. Dane Trethowan From Melton Victoria Australia mailto:grtdane@xxxxxxxxxxxxxxxxxx Phone +61 3 9747 3975 Tech Support phone +61 3 8732 9237 Fax +61 3 9743 7954 MSN: grtdane@xxxxxxxxxxxxxx Skype: callto:grtdane12 *** TFT BBS - your environmentally friendly host! *** *** This message was despatched using 100% recycled electrons *** ***