No, remove the card, remove the batteries and leave them out for at least 24 hours, replace the batteries (making sure that they're properly aligned). At this point, and without the card having been inserted, you should hear a "ready" message. Only then should you try inserting the card. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Dane Trethowan Sent: Thursday, January 03, 2008 3:43 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Thanks: was Bookport I crashed it Well no, I left the batteries out for 12 hours but I'm going to leave them out again, when I powered up the machine I removed the card before powering up, I would have thought I would have received at least a "bookport ready" announcement but I didn't get that, just the same error I've been getting. Anyway looks as though I'll be returning the player on Monday, I'll leave the batteries out until tomorrow and try it once more gain then. Dane Trethowan