[bookport] Re: Possible conflict between Bookport Transfer and Norton Ghost
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 20 Jan 2006 20:26:06 -0500
All is now well; I assigned the bookport to drive q, and now Ghost and
my external drive is happy. Only small problem is that when I plug in
the bookport, it now says "unable to create q:\bpdoc.txt." Any cure for
that?
Don
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Barrett, Don
Sent: Friday, January 20, 2006 7:40 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Possible conflict between Bookport Transfer and
Norton Ghost
In thinking more about this, I suspect that by unplugging the drive and
plugging in the bp, Ghost mistakenly saw the bp as the j drive as it
probably was assigned the same letter by the os and crashed. If so, I
am still not sure why the other issues followed from that.
If this is the case, is there a way to permanently assign the bp a
letter which will not interfere with Ghost?
Don
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Barrett, Don
Sent: Friday, January 20, 2006 7:33 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Possible conflict between Bookport Transfer and
Norton Ghost
I am running Windows XP Pro and installed Norton Ghost two days ago
using an external drive j as my backup device.
1. When I went to transfer some files to the bp last night, before they
transferred, I got some quick messages on the PC something like "unable
to create j:\ . . ." and then I lost the message so can't fully
replicate it here. However, it seemed as if Ghost was interfering with
BP transfer. I didn't update to the latest beta at the time as I was in
a hurry and after the strange unable to create messages, the files did
transfer successfully to the bookport.
2. After the files transferred successfully, I replugged in the j drive
to the usb port; it is not recognized at all now by the operating system
or Ghost. When I plug or unplug the j drive into the usb port, I do not
hear the telltale dunk-dunk which signifies that the drive is mounted or
unmounted.
3. This morning, I went to update the book port transfer software and
got something very close to the following message:
"Error dialog
c:\program files\aph\book port transfer\perflib_perfdata_694.dat The
process cannot access the file because it is being used by another
process.
abort, retry, ignore (not recommended) or cancel"
Can anyone shed some light on possible causes/cures for this situation;
I now have no j drive, no backup, can't update the bp transfer software.
Thanks for any help.
Don
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