I had no end of trouble with that software as well, finally uninstalled it as it clearly caused my system to run much slower. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Sandy Licht Sent: Friday, January 20, 2006 11:22 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Possible conflict between Bookport Transfer and Norton Ghost I certainly agree!!!! First time I used Norton System Works, my computer crashed, and I had to reformat my hard drive. At 08:10 AM 1/20/2006, you wrote: >Isn't there a conflict between Norton and computers working well in >general? <smile> > > > >At 07:40 AM 1/20/2006 -0500, you wrote: >>In thinking more about this, I suspect that by unplugging the drive and >>plugging in the bp, Ghost mistakenly saw the bp as the j drive as it >>probably was assigned the same letter by the os and crashed. If so, I >>am still not sure why the other issues followed from that. >>If this is the case, is there a way to permanently assign the bp a >>letter which will not interfere with Ghost? >> >>Don >> >> >>-----Original Message----- >>From: bookport-bounce@xxxxxxxxxxxxx >>[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Barrett, Don >>Sent: Friday, January 20, 2006 7:33 AM >>To: bookport@xxxxxxxxxxxxx >>Subject: [bookport] Possible conflict between Bookport Transfer and >>Norton Ghost >> >>I am running Windows XP Pro and installed Norton Ghost two days ago >>using an external drive j as my backup device. >>1. When I went to transfer some files to the bp last night, before they >>transferred, I got some quick messages on the PC something like "unable >>to create j:\ . . ." and then I lost the message so can't fully >>replicate it here. However, it seemed as if Ghost was interfering with >>BP transfer. I didn't update to the latest beta at the time as I was in >>a hurry and after the strange unable to create messages, the files did >>transfer successfully to the bookport. >> >>2. After the files transferred successfully, I replugged in the j drive >>to the usb port; it is not recognized at all now by the operating system >>or Ghost. When I plug or unplug the j drive into the usb port, I do not >>hear the telltale dunk-dunk which signifies that the drive is mounted or >>unmounted. >> >>3. This morning, I went to update the book port transfer software and >>got something very close to the following message: >> >>"Error dialog >>c:\program files\aph\book port transfer\perflib_perfdata_694.dat The >>process cannot access the file because it is being used by another >>process. >>abort, retry, ignore (not recommended) or cancel" >> >>Can anyone shed some light on possible causes/cures for this situation; >>I now have no j drive, no backup, can't update the bp transfer software. >>Thanks for any help. >> >>Don > > >Clarence Whaley >Training Division Manager >GW Micro >E-Mail: Clarence@xxxxxxxxxxx >Direct Voice (615) 383-6248 >or 866-699-8901 >Direct Fax (260) 489-2608 >GW Micro Voice Number 260-489-3671 >http://www.gwmicro.com >or press enter below to read all about our training program >http://www.gwmicro.com/training Sandy Licht Phone: 409-898-8218 Jeremiah 29:11 - 14A 11For I know the plans I have for you," says the LORD. "They are plans for good and not for disaster, to give you a future and a hope. 12In those days when you pray, I will listen. 13If you look for me in earnest, you will find me when you seek me. 14I will be found by you," says the LORD...