Is there any way to keep the book port and Ghost from using the same
drive letter when I interchange usb cables; in other words, can I
force Windows to recognize the bp as drive j and the other drive as drive k?
Thanks.
Don
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of ROB MEREDITH
Sent: Friday, January 20, 2006 8:18 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Possible conflict between Bookport Transfer
andNorton Ghost
Don:
I don't know anything about ghost, but your perflib error has nothing
to do with your other problems. I would try downloading bp_beta.exe
directly in this case; this might work. The address is:
www.aph.org/beta/bp_beta.exe
Rob Meredith
>>> Don.Barrett@xxxxxx 01/20/06 07:32AM >>>
I am running Windows XP Pro and installed Norton Ghost two days ago
using an external drive j as my backup device.
1. When I went to transfer some files to the bp last night, before
they
transferred, I got some quick messages on the PC something like
"unable
to create j:\ . . ." and then I lost the message so can't fully
replicate it here. However, it seemed as if Ghost was interfering
with
BP transfer. I didn't update to the latest beta at the time as I was
in
a hurry and after the strange unable to create messages, the files did
transfer successfully to the bookport.
2. After the files transferred successfully, I replugged in the j
drive
to the usb port; it is not recognized at all now by the operating
system
or Ghost. When I plug or unplug the j drive into the usb port, I do
not
hear the telltale dunk-dunk which signifies that the drive is mounted
or
unmounted.
3. This morning, I went to update the book port transfer software and
got something very close to the following message:
"Error dialog
c:\program files\aph\book port transfer\perflib_perfdata_694.dat
The process cannot access the file because it is being used by another
process.
abort, retry, ignore (not recommended) or cancel"
Can anyone shed some light on possible causes/cures for this
situation;
I now have no j drive, no backup, can't update the bp transfer
software.
Thanks for any help.
Don
