[bookport] Re: Possible conflict between Bookport Transfer and Norton Ghost
- From: "Walt Smith" <walt@xxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 31 Jan 2006 09:01:52 -0500
No.
----- Original Message -----
From: "Clarence Whaley" <clarence@xxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, January 20, 2006 9:10 AM
Subject: [bookport] Re: Possible conflict between Bookport Transfer and
Norton Ghost
Isn't there a conflict between Norton and computers working well in
general? <smile>
At 07:40 AM 1/20/2006 -0500, you wrote:
>In thinking more about this, I suspect that by unplugging the drive and
>plugging in the bp, Ghost mistakenly saw the bp as the j drive as it
>probably was assigned the same letter by the os and crashed. If so, I
>am still not sure why the other issues followed from that.
>If this is the case, is there a way to permanently assign the bp a
>letter which will not interfere with Ghost?
>
>Don
>
>
>-----Original Message-----
>From: bookport-bounce@xxxxxxxxxxxxx
>[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Barrett, Don
>Sent: Friday, January 20, 2006 7:33 AM
>To: bookport@xxxxxxxxxxxxx
>Subject: [bookport] Possible conflict between Bookport Transfer and
>Norton Ghost
>
>I am running Windows XP Pro and installed Norton Ghost two days ago
>using an external drive j as my backup device.
>1. When I went to transfer some files to the bp last night, before they
>transferred, I got some quick messages on the PC something like "unable
>to create j:\ . . ." and then I lost the message so can't fully
>replicate it here. However, it seemed as if Ghost was interfering with
>BP transfer. I didn't update to the latest beta at the time as I was in
>a hurry and after the strange unable to create messages, the files did
>transfer successfully to the bookport.
>
>2. After the files transferred successfully, I replugged in the j drive
>to the usb port; it is not recognized at all now by the operating system
>or Ghost. When I plug or unplug the j drive into the usb port, I do not
>hear the telltale dunk-dunk which signifies that the drive is mounted or
>unmounted.
>
>3. This morning, I went to update the book port transfer software and
>got something very close to the following message:
>
>"Error dialog
>c:\program files\aph\book port transfer\perflib_perfdata_694.dat The
>process cannot access the file because it is being used by another
>process.
>abort, retry, ignore (not recommended) or cancel"
>
>Can anyone shed some light on possible causes/cures for this situation;
>I now have no j drive, no backup, can't update the bp transfer software.
>Thanks for any help.
>
>Don
Clarence Whaley
Training Division Manager
GW Micro
E-Mail: Clarence@xxxxxxxxxxx
Direct Voice (615) 383-6248
or 866-699-8901
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