[bookport] Re: Need help

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 06 Feb 2006 08:17:55 -0500

Elaine:

Try reformatting your flash card. The command is 1 plus 3 plus d plus
f.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> elaine18@xxxxxxx 02/06/06 12:32AM >>>

  ----- Original Message ----- 
  From: Elaine 
  To: bookport@xxxxxxxxxxxxx 
  Sent: Sunday, February 05, 2006 11:31 PM
  Subject: [bookport] Need help


  Hi list,  I need a bit of help with a problem that has never happened
to me.  The other day I changed batteries on my bookport and after that
my bookport said that my 2 gig card had not files.  Well before I
changed the batteries it was quite full with all sorts of audio books. 
I took the batteries out and insert them again and no luck.  I then
plugged it into the computer and bookport transfer recognized the unit
and I had three folders left but no files in them.  I then took the
bookport off the computer and it was dead I took the batteries out and
put them back in and tried another card worked fine.  But if I put my 2
gig card back into the book it will cause it to go dead.  I pop the
batteries and it will give me the "defaults restored" then I get no
response from any of the buttons.  So gang what in the world have I done
to my trusty BP.  It will work with my other cards.  The computer will
recognize the card, but will not left me load anything on it and it
causes the dead buttons.  HELP.  Hope this is clear and someone can
help.
    Elaine

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