Rob, What is the known issue with an AMD chip set? Just curious. Sarah -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of ROB MEREDITH Sent: Monday, April 11, 2005 9:02 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Freeze Sean: The Book Port keypad does not function when the Book Port is connected to the computer; this is normal. The fact that you are not connecting is the real problem. Which operating system are you using? Do you have a network with possible drive letter conflicts with the BP? Do you have an AMD chip set? Rob Meredith >>> seanpm@xxxxxxxxxxxx 04/09/05 02:28PM >>> Date: Sat, 9 Apr 2005 14:29:21 -0400 MIME-Version: 1.0 Content-Type: text/plain; charset=3D"iso-8859-1" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft Office Outlook, Build 11.0.6353 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 Hi everyone, When ever I connect my bp to my computer it will go silent. I mean it will freeze. The only way I can get it back to normal is to take out the batteries. The computer will not see the bp at all. I am running version (I have no idea. It is old though.) thanks for your help. Write back soon Sean