This was a problem that was corrected. All you need to fix it is to upgrade your firmware. You can do that by connecting the Book Port while you are on the internet, then going to the options dialog. Ctrl+Tab twice to get to the Advanced tab, then tab down to update firmware and hit enter. The program instructs you on the rest. >>> seanpm@xxxxxxxxxxxx Saturday, April 09, 2005 2:28:55 PM >>> Date: Sat, 9 Apr 2005 14:29:21 -0400 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft Office Outlook, Build 11.0.6353 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 Hi everyone, When ever I connect my bp to my computer it will go silent. I mean it will freeze. The only way I can get it back to normal is to take out the batteries. The computer will not see the bp at all. I am running version (I have no idea. It is old though.) thanks for your help. Write back soon Sean