[bookport] Re: Bookport Service
- From: Rik James <rixmix2009@xxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 7 Apr 2009 12:51:52 -0600
I am sure very sorry to hear this news about the Book Port.
Just one year ago, I had buttons on my unit beginning to fail, and I sent it to
APH and it serviced and it has been working great.
But to think that this unit is now obsolete, it makes me sad. I have seen no
other device yet that has featues like this one. I did buy a Victor Stream and
am pleased well enough with it but find for most of reading, I still like the
Book Port.
Specifically, the ability to stop on a word, spell the word.
The Stream you can do this, but not as easily and convenient.
As a person who has trouble hearing it remains a very handy thing.
Also the speech quality to me is much better than the Stream. The Stream's
fuzzy garbled voices are very marginal to my ability to understand many of its
pronunciations.
So, please tell me, that a new device using the best features of the APH Book
Port is on its way?
Thanks.
Rik
From: Bob Campbell
Sent: Tuesday, April 07, 2009 12:04 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Bookport Service
This may not help. But why not take it to a place like Radio Shack Repair.
Circuit City Is gone now. But a place that services note book computers may
have similar parts or equipment to do the job.
If you live near a college or university,
Try calling their disabled student services department.
You might find that they could have someone who services specialized
equipment-or can refer you to someone who does.
Sometimes a minor adjustment or application of contact cleaner can do wonders.
Who knows?
You might be able to give it a second lease on life.
One thing for sure,
you won't be harming the warrantee, as there is none.
If all this fails, you can set it up on a tree stump and take turns
shooting at it with a 22.
Ok,
You can use the 12 gage side by side.
----- Original Message -----
From: Richard.Petty
To: bookport@xxxxxxxxxxxxx
Sent: Monday, April 06, 2009 6:10 AM
Subject: [bookport] Re: Bookport Service
Pamela and all,
Are there any third party service options? It seems a shame to discard the
Bookport if there were some way of repairing it.
----- Original Message -----
From: Pamela Rader
To: bookport@xxxxxxxxxxxxx
Sent: Friday, April 03, 2009 8:35 AM
Subject: [bookport] Re: Bookport Service
Richard:
Unfortunately, we can no longer service Book Ports. The manufacturer
stopped servicing them last summer.
Pamela
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of Richard.Petty
Sent: Friday, April 03, 2009 9:22 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Bookport Service
A question for Pamela --
Pamela,
The "2" key on my Bookport, the key that starts and stops reading, is
probably beginning to ffail. I usually need to press it multiple times to start
or stop reading.
How can I get my Bookport serviced? Can you give me an idea of what
service costs will be?
Thanks very much
Richard Petty
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