[bookport] Re: Bookport Service

  • From: "Richard.Petty" <richard.petty@xxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Sat, 2 May 2009 12:43:45 -0500

One more note and I'll stop. I don't know when I've enjoyed a product as much 
as I've enjoyed the Bookport. The synthesizer is indeed very good--far, far 
better than the Stream's.
  ----- Original Message ----- 
  From: Constantine 
  To: bookport@xxxxxxxxxxxxx 
  Sent: Saturday, May 02, 2009 1:28 PM
  Subject: [bookport] Re: Bookport Service


  I quite agree here. The only thing the stream does better is voice recording.
  Also, why are people so bent on using internal batteries! THat just buggs me. 
The book port and stream are the same thickness, yet the stream lasts a meezly 
15 hours on battery and I can pull 70 out of my book port?
  Also, why these stupid voices on the stream - I can't sit and read a good 
book like I can on the book port. The streams voices are fine. But you start 
reading and you can't read as fast, and its pronounciations of things for some 
words is quite bad.
  I love the doubletalk synthisizer, I hope its being used in the next version 
of bp...
  I only have my book port for another month and then I have to give it back to 
the agency that gave it to me. I'm thinking maybe I'll ask if I can buy it. So 
far, for me, nothings gone wrong, the only thing that's gone is the cover 
covering the hole of the headphone jack - the rubber thing. But that's a small 
thing, I'll probably get several thousand more hours of use out of the thing 
before I have to give it up (*sniffles*)!


  contact details:

  email: tcwood12@xxxxxxx

  and others
  msn: the_conman283@xxxxxxxxxxx
  skype: the_conman283

  system details:
  Hp pavillion dv5220CA notebook pc
  AMD Turion(tm) 64 Mobile Technology ML-37 2.0 GHZ, 1024 mb DDR ram, Fujitsu 
100 gb 4500 RPM Hard Drive, connecsant AC-link audio
    ----- Original Message ----- 
    From: Richard.Petty 
    To: bookport@xxxxxxxxxxxxx 
    Sent: Saturday, May 02, 2009 8:11 AM
    Subject: [bookport] Re: Bookport Service


    I echo everything Rick wrote in his message. I've found nothing that even 
comes close to the Bookport functionality. Aside from the Victor Reader's 
ability to play NLS Talking Books and perhaps its speakers, the Bookport does 
everything better--and it does more! And, I too am sad that mine can't be 
repaired.
      ----- Original Message ----- 
      From: Rik James 
      To: bookport@xxxxxxxxxxxxx 
      Sent: Tuesday, April 07, 2009 1:51 PM
      Subject: [bookport] Re: Bookport Service


      I am sure very sorry to hear this news about the Book Port.
      Just one year ago, I had buttons on my unit beginning to fail, and I sent 
it to APH and it serviced and it has been working great.  

      But to think that this unit is now obsolete, it makes me sad. I have seen 
no other device yet that has featues like this one.  I did buy a Victor Stream 
and am pleased well enough with it but find for most of reading, I still like 
the Book Port.

      Specifically, the ability to stop on a word, spell the word. 
      The Stream you can do this, but not as easily and convenient.
      As a person who has trouble hearing it remains a very handy thing.

      Also the speech quality to me is much better than the Stream.  The 
Stream's fuzzy garbled voices are very marginal to my ability to understand 
many of its pronunciations.

      So, please tell me, that a new device using the best features of the APH 
Book Port is on its way?

      Thanks.

      Rik




      From: Bob Campbell 
      Sent: Tuesday, April 07, 2009 12:04 PM
      To: bookport@xxxxxxxxxxxxx 
      Subject: [bookport] Re: Bookport Service


      This may not help.  But why not take it to a place like Radio Shack 
Repair. 
      Circuit City Is gone now.  But a place that services note book computers 
may have similar parts or equipment to do the job. 
      If you live near a college or university,
      Try calling their disabled student services department.  
       You might find that they could have someone who  services specialized 
equipment-or can refer you to someone who does. 
      Sometimes a minor adjustment or application of contact cleaner can do 
wonders. 
      Who knows?

        You might be able to give it a second lease on life.  
        One thing for sure,
        you won't be harming the warrantee, as  there is none. 
        If all this fails, you can set it up on a tree    stump and take  turns 
shooting at it with a 22. 
         Ok, 
        You can use  the 12 gage side by side. 

          ----- Original Message ----- 
        From: Richard.Petty 
        To: bookport@xxxxxxxxxxxxx 
        Sent: Monday, April 06, 2009 6:10 AM
        Subject: [bookport] Re: Bookport Service


        Pamela and all,

        Are there any third party service options? It seems a shame to discard 
the Bookport if there were some way of repairing it.
          ----- Original Message ----- 

          From: Pamela Rader 
          To: bookport@xxxxxxxxxxxxx 
          Sent: Friday, April 03, 2009 8:35 AM
          Subject: [bookport] Re: Bookport Service


          Richard:

           

          Unfortunately, we can no longer service Book Ports.  The manufacturer 
stopped servicing them last summer.

           

          Pamela

           

           

           

          From: bookport-bounce@xxxxxxxxxxxxx 
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Richard.Petty
          Sent: Friday, April 03, 2009 9:22 AM
          To: bookport@xxxxxxxxxxxxx
          Subject: [bookport] Bookport Service

           

          A question for Pamela --

           

          Pamela,

           

          The "2" key on my Bookport, the key that starts and stops reading, is 
probably beginning to ffail. I usually need to press it multiple times to start 
or stop reading.

           

              How can I get my Bookport serviced? Can you give me an idea of 
what service costs will be?

           

          Thanks very much

           

          Richard Petty



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