I just updated my bookcourier today as well, worked fine, no problems, and I just got back from a nice walk while listening to a book, yes, thanks for such a great product. ----- Original Message ----- From: Graham Lewis To: bookcourier@xxxxxxxxxxxxx Sent: Tuesday, January 17, 2006 8:55 AM Subject: [bookcourier] Re: Help Fix Available It is only whenI look at the sort pf quality that I get from the software of other special needs devices that I really appreciate how goo the Springer support is. I just got a VoiceNote from Humanware before Christmas I I cannpt beleive how naff the interface is. HUmanware is a much bigger company and this product, in the ofrm of the BrailleNote anyway, has been around for a long time now. So full marks for Springer. I just want to give you a big hug. Lucky we are connected only by email eh? Graham Graham Lewis Centre for Academic Practice University of Warwick University House Kirby Corner Road Coventry CV4 8UW UK Tel.: (+44) (0) 24 765 72737 Mobile: 07733450022 Fax.: (+44) (0) 24 765 727326 http://www2.warwick.ac.uk/services/cap/about/staff/lewis/ http://innovations.warwick.ac.uk/innovations/ http://cap.warwick.ac.uk/tdf >>> darcyburnard@xxxxxxxxxxxx 01/15/06 03:45am >>> Hi Katie and Steve. The new update seems to be working fine here. The help files are back. I'm sure I speak for everyone on the list when I say how much we appreciate the speedy turn around time on the update. Darcy On Sat, 14 Jan 2006, Katie Walker wrote: > Hi everyone, > > There is a new setup.exe file on the web site with a fix for the missing > help files. Please note that the key help has not been updated and will > not contain information about the new power search feature. We will > address the key help in the near future. You will need to download the > Transfer Tool software as well as the BookCourier firmware. Please visit > the Download page ( http://www.bookcourier.com/Xfer.htm) to get the new > setup.exe file. Once you complete the setup, use the new Transfer Tool to > do a Check for Updates, which will update the BookCourier firmware. The > Download BookCourier Firmware page on the web site ( > http://www.bookcourier.com/XferFirmware.htm) contains all the details, if > you need a refresher. > > Again, we apologize for the glitch. Please let us know if you run into > any other problems. > > Thanks, > Katie > > > Katie Walker > Springer Design, Inc. > katie@xxxxxxxxxxxxxxxxxxx >