[bksvol-discuss] Re: HELP!!!

  • From: "Sue Stevens" <siss52@xxxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Fri, 19 Aug 2011 18:12:33 -0500

Hi Bob,

But I don’t want it!!!!!!  (smile)  I can’t use it with just a Braille 
display!!!!!!!!!!

Sue S.


From: Bob W 
Sent: Friday, August 19, 2011 5:39 PM
To: bksvol-discuss@xxxxxxxxxxxxx 
Subject: [bksvol-discuss] Re: HELP!!!

Hi Sue.
First thing I think you should do is save your document under a different name 
if you can.

Then take care of that pesky flash player update screen. May I suggest alt+f4?

Then go to http://updateflash.org/ and download their flash player installer.  
This will take care of the job without that horrible window.

Hope this helps.
Bob
  ----- Original Message ----- 
  From: Sue Stevens 
  To: bksvol-discuss@xxxxxxxxxxxxx 
  Sent: Friday, August 19, 2011 5:27 PM
  Subject: [bksvol-discuss] Re: HELP!!!

  Thanks, Rob.  I will try to find it and close it, because I sure don’t want 
it installed.  Thanks a lot.  Maybe it updated and I didn’t realize it.

  Sue S.


  From: Rob Turner 
  Sent: Friday, August 19, 2011 4:42 PM
  To: bksvol-discuss@xxxxxxxxxxxxx 
  Subject: [bksvol-discuss] Re: HELP!!!

  Hi Sue,
  When you hold down the Alt key and tap the tab key to cycle among your 
running applications, do you find the Adobe Flash Player installer? If so, 
either run it or close it. This should eliminate the problem. I think this is a 
case where text from another window is leaking into your document window. I 
doubt that the text is really a part of your document.

  Regards,
  Rob Turner
  email: rob.t@xxxxxxxxxxxx
  Bookshare Support

  JAWS is mist



------------------------------------------------------------------------------

  From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
  Sent: Friday, August 19, 2011 2:26 PM
  To: bksvol-discuss@xxxxxxxxxxxxx
  Subject: [bksvol-discuss] HELP!!!


  Hi All,

  I have what I consider to be an emergency.  I have been working real hard on 
a book.  The scan is wonderful, and up until just this afternoon things were 
fine.  I’m working in Word 2010.  Okay, all of a sudden, in my document, I am 
seeing “adobe flash player�.  I do not even want Adobe flash player, but 
why the heck would it be showing up in my document, and what can I do to get 
rid of it?

  Thanks for any help.

  Sue S., who is pretty upset!!!


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