atw: Re: Help! All text has...disappeared on Print.

  • From: Amanda Cat <amandacat22@xxxxxxxxxxx>
  • To: <austechwriter@xxxxxxxxxxxxx>
  • Date: Wed, 2 Jun 2010 23:11:11 +0000

 

Thank you all for your wonderful and comprehensive suggestions. I love this 
list :) 

 

I have been sent to Brisbane for a few sit-downs so when I get back, I will 
open the dread document and try all your suggestions to see what the problem 
is. There are a lot of images and tables to delete in my future and a lot of 
template styles to wrestle with! 

 

Many, many thanks, guys! 

 

"It would only require one "update style automatically" option to be set in a 
style that is linked back to your base style and, well, really, god help you..."

 

Indeed. Fingers crossed I didn't do that, but it happens and, yes...there 
really is the only one option: cry :)


Amanda
 


Subject: atw: Re: Help! All text has...disappeared on Print.
Date: Tue, 1 Jun 2010 02:04:27 -0400
From: warren.lewington.ext@xxxxxxxxxxx
To: austechwriter@xxxxxxxxxxxxx




What happens when you View > Print Preview the document. I think if you see the 
document normally in this view, then you have a problem with print drivers or 
the ".dll" files associated to print drivers in MS Word corrupted. Reload Word 
or perform a detect and repair, which is a handy tool in this case. Some more 
thoughts are below.
 
You sound like you already know all of this but here is my other take on it...
 
My strong suspicion is that somewhere in your template, in the styles settings, 
there is a character style that has either set up a conflicting text font, or 
has for some reason been given either a white font colour or a hidden text 
setting in the style. Character styles can become embedded in documents if the 
standard styles are updated with the settings from the character style. It 
would only require one "update style automatically" option to be set in a style 
that is linked back to your base style and, well, really, god help you...
 
Copy the styles into the document again from an uncorrupted template and see 
what happens. Default Paragraph Font is another option to try as well, by 
selecting the text in a paragraph and clicking on the option; do this before 
the next suggestion. If the Default paragraph font setting proves unsuccessful, 
I would highlight all text in the document and select "Clear Formatting" in the 
Styles and Formatting pane style selection list (this particular choice is 
usually hidden and must be selected in the "Styles Custom" window before you 
see it in your style lists. This will clear most character formatting problems 
and return your text to base styles, a real pain but useful.  
 
The other possible problem I can think of is that your own Normal.dot has 
corrupted, or, the "All Users" Normal.dot template has corrupted. These are 
sometimes responsible for assorted weirdness and yes, the "All Users" profile 
template can interplay with specific types of load found on networks.
 Regards,

Warren 


 



From: austechwriter-bounce@xxxxxxxxxxxxx 
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Amanda Cat
Sent: Tuesday, 1 June 2010 3:19 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Help! All text has...disappeared on Print.




·         Eliminate the printer or printer driver as the problem

o   Trying printing to a different printer. Are your printer drivers corrupt?
 
No :( 
 
Four different printers in two different states! :) 
 
o   Send the document to someone else and ask them to print it. Does the 
problem still occur?
 
Yes. 
 
·         Try a cut and paste into another document attached to a normal 
template and see if the result is the same.
 
The text does appears if I cut and paste into another document and print.  
Hmmmm... 
 
If I attach the template to another document, it still prints. So the template 
itself seems fine...
 
It seems to be just this one document.  
 
·         Attach a different template to the problem document and see if the 
problem still occurs.
 
Yes indeed it does still occur (I hadn't thought of that as I didn't want to 
change all the styles.)
 
There is something in this document. Something nefarious. 
 
·         Eliminate formatting as the problem
o   Select all the text in the document and then Ctrl+Spacebar. This will reset 
all manually applied formatting, then print.
 
Nothing but the odd bullet and number. Curiouser and curiouser.
 
o   Change all the styles in the document to Normal and then try and print
 
Still blank! 
 
Crazy times :) 
 
But I have salvaged the text so that's fine. Should I take this one document 
out the back, cap it and bury it? 
 
I think that's kindest... :) 
 
Amanda
 
 

Mark Kofler
CA 
Sr Technical Writer
Tel:        +1-610399446654
Mobile: +1-61401375219
Mark.Kofler@xxxxxx

 


From: austechwriter-bounce@xxxxxxxxxxxxx 
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Amanda Cat
Sent: Tuesday, 1 June 2010 2:36 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Help! All text has...disappeared on Print.
 
No, not in text boxes - in fact, no text boxes in the doc at all. I accepted 
all edits, I deleted all comments, I turned on Draw <EveryDamnThing> in the 
Printer options... 
 
The solution is going to be very simple, I'm sure. But it's sure got me 
stumped. Love a good challenge.  :)
 
It's printed in OpenOffice, though, so that's something. The time-dependent 
nature of the emergency is gone. It's a puzzler, though!
 
Many thanks, all.
 
Amanda

 



Date: Tue, 1 Jun 2010 14:27:30 +1000
From: maloneyn@xxxxxxxxxxx
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Help! All text has...disappeared on Print.

If all of the text is in text boxes ' REM unlikely, but just in case it is
    Then go into Printing options and turn on "Drawing objects" 
End If

Neil.


On 1/06/2010 2:09 PM, Amanda Cat wrote: 

Hey, gang,
 
I have a Word document (70 pages with images and using a standard 
Word-generated style sheet).
 
When I print or PDF it (still a form of printing), the images display, but 
there is NO TEXT.  The odd bullet and number from a list is also displayed, but 
other than that, I get 70 pages of blank.
 
I have saved it as a DOC, DOCX, RTF... I have reattached the style sheet. I 
have printed another document which uses the same style sheet - that prints 
fine.
 
Is there some "Magic Printer Word Switch Thing(TM)"  I have tripped that has 
disolved my text?
 
Help!!! The Programmer is getting impatient and wants his hard copy to review 
and... I'm at a loss.
 
Many thanks in advance,
 
Amanda
 
                                          

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