atw: Re: Help! All text has...disappeared on Print.
- From: "Lewington, Warren J (WT)" <warren.lewington.ext@xxxxxxxxxxx>
- To: <austechwriter@xxxxxxxxxxxxx>
- Date: Tue, 1 Jun 2010 02:04:27 -0400
What happens when you View > Print Preview the document. I think if you
see the document normally in this view, then you have a problem with
print drivers or the ".dll" files associated to print drivers in MS Word
corrupted. Reload Word or perform a detect and repair, which is a handy
tool in this case. Some more thoughts are below.
You sound like you already know all of this but here is my other take on
it...
My strong suspicion is that somewhere in your template, in the styles
settings, there is a character style that has either set up a
conflicting text font, or has for some reason been given either a white
font colour or a hidden text setting in the style. Character styles can
become embedded in documents if the standard styles are updated with the
settings from the character style. It would only require one "update
style automatically" option to be set in a style that is linked back to
your base style and, well, really, god help you...
Copy the styles into the document again from an uncorrupted template and
see what happens. Default Paragraph Font is another option to try as
well, by selecting the text in a paragraph and clicking on the option;
do this before the next suggestion. If the Default paragraph font
setting proves unsuccessful, I would highlight all text in the document
and select "Clear Formatting" in the Styles and Formatting pane style
selection list (this particular choice is usually hidden and must be
selected in the "Styles Custom" window before you see it in your style
lists. This will clear most character formatting problems and return
your text to base styles, a real pain but useful.
The other possible problem I can think of is that your own Normal.dot
has corrupted, or, the "All Users" Normal.dot template has corrupted.
These are sometimes responsible for assorted weirdness and yes, the "All
Users" profile template can interplay with specific types of load found
on networks.
Regards,
Warren
________________________________
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Amanda Cat
Sent: Tuesday, 1 June 2010 3:19 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Help! All text has...disappeared on Print.
* Eliminate the printer or printer driver as the problem
o Trying printing to a different printer. Are your printer drivers
corrupt?
No :(
Four different printers in two different states! :)
o Send the document to someone else and ask them to print it. Does the
problem still occur?
Yes.
* Try a cut and paste into another document attached to a normal
template and see if the result is the same.
The text does appears if I cut and paste into another document and
print. Hmmmm...
If I attach the template to another document, it still prints. So the
template itself seems fine...
It seems to be just this one document.
* Attach a different template to the problem document and see if
the problem still occurs.
Yes indeed it does still occur (I hadn't thought of that as I didn't
want to change all the styles.)
There is something in this document. Something nefarious.
* Eliminate formatting as the problem
o Select all the text in the document and then Ctrl+Spacebar. This
will reset all manually applied formatting, then print.
Nothing but the odd bullet and number. Curiouser and curiouser.
o Change all the styles in the document to Normal and then try and
print
Still blank!
Crazy times :)
But I have salvaged the text so that's fine. Should I take this one
document out the back, cap it and bury it?
I think that's kindest... :)
Amanda
Mark Kofler
CA
Sr Technical Writer
Tel: +1-610399446654
Mobile: +1-61401375219
Mark.Kofler@xxxxxx
<mailto:Mark.Kofler@xxxxxx> <http://www.ca.com/>
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Amanda Cat
Sent: Tuesday, 1 June 2010 2:36 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Help! All text has...disappeared on Print.
No, not in text boxes - in fact, no text boxes in the doc at all. I
accepted all edits, I deleted all comments, I turned on Draw
<EveryDamnThing> in the Printer options...
The solution is going to be very simple, I'm sure. But it's sure got me
stumped. Love a good challenge. :)
It's printed in OpenOffice, though, so that's something. The
time-dependent nature of the emergency is gone. It's a puzzler, though!
Many thanks, all.
Amanda
________________________________
Date: Tue, 1 Jun 2010 14:27:30 +1000
From: maloneyn@xxxxxxxxxxx
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Help! All text has...disappeared on Print.
If all of the text is in text boxes ' REM unlikely, but just in case it
is
Then go into Printing options and turn on "Drawing objects"
End If
Neil.
On 1/06/2010 2:09 PM, Amanda Cat wrote:
Hey, gang,
I have a Word document (70 pages with images and using a standard
Word-generated style sheet).
When I print or PDF it (still a form of printing), the images display,
but there is NO TEXT. The odd bullet and number from a list is also
displayed, but other than that, I get 70 pages of blank.
I have saved it as a DOC, DOCX, RTF... I have reattached the style
sheet. I have printed another document which uses the same style sheet -
that prints fine.
Is there some "Magic Printer Word Switch Thing(TM)" I have tripped that
has disolved my text?
Help!!! The Programmer is getting impatient and wants his hard copy to
review and... I'm at a loss.
Many thanks in advance,
Amanda
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