grok is from clockwork orange, isn't it?=0D Regards=0D Elizabeth Fullerton=0D Business Solutions Architect=0D Infosys Australia=0D Tel: +61 3 9860 2412=0D www.infosys.com=0D Powered by Intellect=0D Driven by values -----Original Message----- From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Craig Hadden Sent: Thursday, June 09, 2005 2:48 PM To: atw Subject: atw: Re: Groktalks for tech writers Steve wrote: > What is a groktalk? It is a presentation done=0D > in 10 minutes I like the concept. (Mind you, 10 minutes seems a bit short to convey anything meaningful, but I suppose it depends on the audience's prior knowledge. And forcing the presenter to get to the point is a great idea!) (I reckon _meetings_ would also benefit if everyone knew in advance that there was a 10-minute time limit!) > My question to you lot:=0D > What concepts do you need to grok? Us lot's question to you: what on earth (or elsewhere) does "grok" mean?=0D (Of course, people generally respond better to questions if they understand them.) Initially I took your question to mean "what concepts do we need to convey to other people", as in a groktalk, which would be worth considering. Taking your question to mean "what do we need to understand", I think we need to understand how people use written media (be that a printed guide, a website, or help) and how they use whatever we're documenting. (In one sense, even a piece of software or a VCR or other appliance is "written media", in that it has words written on it.)=0D I'm not sure how much of use someone could say in 10 minutes about how people use written media, although I think books like "Don't Make Me Think" are a step in the right direction. Regards, Craig=0D =3D=3D=3D=3D=3D My e-mail address is: =3D=3D=3D=3D=3D craigh(at)attachesoftware(dot)com =3D=3D=3D=3D=3D (I may not see messages sent to my Yahoo address) Send instant messages to your online friends http://au.messenger.yahoo.com=0D ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx ************************************************** ******************* CAUTION - Disclaimer ****************** This e-mail= contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended solely for the= use of the addressee(s). If you are not the intended recipient, please= notify the sender by e-mail and delete the original message. Further, you= are not to copy, disclose, or distribute this e-mail or its contents to= any other person and any such actions are unlawful. This e-mail may= contain viruses. Infosys has taken every reasonable precaution to minimize= this risk, but is not liable for any damage you may sustain as a result of= any virus in this e-mail. You should carry out your own virus checks= before opening the e-mail or attachment. Infosys reserves the right to= monitor and review the content of all messages sent to or from this e-mail= address. Messages sent to or from this e-mail address may be stored on the= Infosys e-mail system. ***INFOSYS******** End of Disclaimer ********INFOSYS*** ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************