Yes, a very good point. The ASTC(NSW) offered Advanced Word training courses and specifically said the knowledge of styles was a prerequisite, but even so I heard that at least one person enrolled without knowing what a style was. Perhaps that person thought the word was being used in a non-technical sense, to mean something like 'a way to lay out a document to look good' - and thought 'well, I know about that'. How do you get around that - where people don't know what they don't know? I don't think even careful naming would avoid that one. I think that's why some employers like to see samples of work presented in Word (where that's software that's used) rather than in PDF - so they can examine whether the document uses styles and the author has applied them intelligently. Howard On 2 May 2013 09:32, WongWord@xxxxxxxxx <wongword@xxxxxxxxx> wrote: > ** > In my experience when staff are offered Word training courses noone enrols > for the Word Basics course because "I know all that". > > Then they turn up at advanced with me and they can't keep up because they > don't know the basics such as Bob describes and more. > > This is an interesting situation for TW. It indicates the importance of > naming things correctly. Never call it Word Basic, choose something along > the lines of Word Refresher/Getting the most out of Word ... > > When we wanted staff to use a Word template we employed an expert to > design a really smart template which included, *for example*, all the > standard fixed wording, prompts for what content to include, auto para > numbering, links to a guide about content and had buttons in the menu bar > for the major styles. Only a few people struggled and they did eventually > catch on. Luckily senior managers would only review correctly formatted > documents. (These snr managers were not stupid. They weren't going to > struggle with badly set out documents which were harder to > understand.) This forced writers to get their formatting correct in the > first place or their work just wasn't reviewed and they would miss > deadlines. > > Irene > > *From:* Bob Trussler <bob.trussler@xxxxxxxxx> > *Sent:* Wednesday, May 01, 2013 9:13 PM > *To:* austechwriter@xxxxxxxxxxxxx > *Subject:* atw: Re: Discrimination > > Peter, > You could add > + lack of experience AND EDUCATION which leads to LOW productivity. > > Examples are > - not knowing that a word processor can generate a table of contents > - not knowing that a word processor works better when using styles > - not knowing that a word processor can generate a bulleted list (and a > two-column table is just a plain silly and clunky work-around) > - not knowing that a word processor can generate a numbered list. > - not knowing how to correct or work-around a stuffed up numbered list. > - not knowing how to set tabs > - not knowing how to set indents > - being able to do lots of things in Dreamweaver, but having no idea how > to edit HTML code > > Need I go on! > I am not making this up. > > Bob T > > > On 30 April 2013 11:08, Peter Martin <prescribal@xxxxxxxxx> wrote: > >> >> >> >> >> >> >> >> On Sunday, April 28, 2013, David Crosswell wrote: >> >>> On 28/04/13 16:23, Christine Kent wrote: >>> >>> The reality for many on this list is that we are getting old, and it is >>> futile to ignore that age is a very significant factor in overall >>> discrimination patterns, at least as significant as gender or race. >>> However, those of us who know very well that discrimination is a major >>> factor in employment patterns never dare discuss it in a public forum >>> because none of us wants to admit that we may be having trouble getting >>> enough work. >>> >>> >>> >>> How do we counter whichever discrimination we are facing? In my case it is >>> age and to a lesser extent, gender. For all of us it is price, whether that >>> is the employment of juniors as "good enough" or offshoring. With so much >>> of our work being outsourced to India, we are facing a very real issue. >>> >>> >>> This is true, but it needs more analysis than just identification. >>> >>> >> >>> With the `age' factor, there are three aspects in a potential employer's >>> mind: >>> >>> - staid inflexibility. Which may be a reality and quite often is. >>> Can an employer afford to pay out for the time to discover whether s/he >>> has >>> an exception to the rule on this occasion? >>> - experience. Which has to be paid for. >>> - over qualified. And is this person going to content to stay for >>> longer than an initial period, even if they have no other market option? >>> >>> Outsourcing is a market strategy to drop the local price. >>> Not all work can be. Especially not work that needs to be constantly >>> referenced with SMEs. >>> Not all of that can be done via the 'Net. >>> Cheers! >>> >>> David >>> >>> Of course one might also suggest that a probably-incompetent employer >> might also have three similar aspects (aka stereotyes) in mind for younger >> applicants in the "age" factor category >> >> + lack of attention span, likelihood of worktime lost through >> alcohol excesses and sickies. Can exceptions be detected? >> + lack of experience which leads to mistakes resulting in loss of >> productivity >> + under qualified. Is this person going to be employable without >> requiring excessive damage or supervision? >> >> Incompetent and dishonest managers and employers might use silly >> stereotypes in just about any direction... including race, sex and >> religious discrimination. They're incompetent because their criteria >> based on stereotyping are not merely inefficient as recruiting practice >> (let's leave aside morality for the present) but also risk some >> nasty consequences. The reality is, of course, that these silly >> stereotypes are most likely to be applied when work opportunities are >> shrinking. >> >> But the answer is not, as you appear to suggest, to find a way for >> people to pretend they're not black or for them to meekly just head off and >> find jobs "suitable" for black people. (s/black/aged s/aged/young) >> >> And having set aside the morality briefly, let's take it into account >> here. If employers and managers get benefits in their business from the >> rule of law (as they all do) they might consider a requirement to >> follow obligations under that system, like obeying the law. >> >> Might it not be slightly relevant in here somewhere that the practices >> you suggest are involved for employers are actually ILLEGAL? >> >> The laws are weak in application, as equality laws were in the world of >> the Alabamas. So the laws need to be strengthened. Governments, >> employers who bleat about baby boomers being a drag on the economy need to >> have it pointed out to them that failure to strengthen and enforce the >> law and failures to obey it are within their areas of responsibility. >> >> If they want us to keep off their welfare system and stop being a drain >> on superannuation funds, there's a simple answer: do what you say you >> have a responsibility to do: avoid discrimination, and allow us to work, >> raising the barriers that prevent us from doing it. >> >> No, stuff it! All these arguments that I should just go quietly to the >> back of the bus are unacceptable. >> >> -PeterM >> >> >> >> >> >> > > > > -- > Bob Trussler >