At the same place it does at most of my jobs. Being the guy who writes the books, I am quite often first, second and third level support, as well as S&M support, so receptionist is fair whack in the middle of it all :-) <Looks forward to cleaning his cuticles> Steve Hudson Word Heretic, Sydney, Australia Tricky stuff with Word or words for you. Email: steve@xxxxxxxxxxxxxxx Products: http://www.geocities.com/word_heretic/products.html Spellbooks: 728 pages of dump left and dropping... -----Original Message----- From: Andrea Tappe Also - comment in response to Christine and Steve - we recently got a = Commander phone system, which circulates calls around the office. If the = receptionist doesn't answer the phone in 5 rings, guess where the phone = rings next? Go on, you'll never guess........ ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************