This message was posted by oldkush on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/248.html#000001 Deb First, Ackermann Isacord is very good thread .... as are the Groz-Beckert needles. I know because we use both. You don't say if the thread shredding / breaking problem is with all needles or just one. If just one, then carefully check the upper thread path for a rough spot or nicks. If the thread shredding occurs on all needles, then check your rotary hook for rough spots. Use the end of your finger nail or a q-tip to find rough spots. Overly dense stitching can also produce thread problems. Have you reduced stitch density in you small lettering ? Never really heard of thread "twisting" as you describe so don't know what is causing that but since it is happening on all needles, then perhaps it may be something to do with the roller drive system or the rotary hook area. Maybe even a software issue [a shot in the dark] ?? Have no idea what the "crunch" may have been but I'm sure one of the techs on this list can come up with an answer for that. Good luck Bob =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================