This message was posted by Nick Sam on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/248.html I own an Amaya (Big Red) - Have spent the last 5 hours embroidering with my finger on the red 'stop' button! I am able to sew about 1 letter and then my thread shreds and breaks. I've changed the needles but had no improvement. Something 'interesting' that's also happening is that my threads on all needles are twisting. I noticed this when I manually released some threads from the grabbers - that spun to unwound themselves. I called Curtis at Melco Tech Support and he said he'd never heard of the threads twisting and suggested we have the tech out. To get a tech here cost me $200. I need to resolve this myself. The threads have been twisting forever....the breaking has been happening for about a week. Last week I heard a slight 'crunch' which I was running my machine - could this have something to do with it? I use Isacord thread (5000 meter spools) and am using Groz-Beckert 65/9 needles for small lettering. Any help is sincerely appreciated. Thanks Deb =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================