This message was posted by Gini on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/264.html#000007 I am having this exact problem and when I press the left and up arrows absolutely nothing happens, no thump, and no fix. I ran the test of the cutters and both seem to work. I re lubricated the red rollers. I am still getting thread breaks most of the time after a trim. HELP! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================