[amayausers] Re: Hope it doesn't happen to you!!!
- From: webmaster@xxxxxxxxxxxxxx
- To: amayausers@xxxxxxxxxxxxx
- Date: Fri, 15 Dec 2006 22:57:42 UT
This message was posted by Shirtman on AmayaUsers.com. PLEASE DO NOT REPLY VIA
EMAIL. Instead, respond to the thread on the WEBSITE by clicking here:
http://www.amayausers.com/boards/ultimatebb.php?/topic/1/30.html
We are told we have a Y-axis problem with our Amaya. I understand things break.
They tell us it is either the main board ($700) with exchange or the Y-axis
motor($400+). If it's not the board you can return it for an $85 retesting fee.
If you open the box with the motor and it's not the cause you can't return it.
You are stuck with a motor you don't need. These prices don't include the
technican or any shipping. You want to hear the really bad news. THEY DON'T
HAVE A NEW BOARD AND DON'T KNOW WHEN THEY WILL HAVE ONE. NO EXPECTED DATE AT
ALL. They must have thousands of machines out there but they don't have a
replacement main board????? Why call a certified technician if they are just
going to replace parts that I have to buy even if it's not the cause? I do
understand buying replacement parts when something goes bad but why do I have
to buy them to find out if the ones I have are bad. Oh yea, it's not a problem
since they don't have the parts.
Glad I have three more machines to get the work done, well now that I think
about it maybe having three more machines with no parts available isn't all
that great. If another breaks I hope it's something else so I can use one for
the parts.
HAVING NO AVAILABLE PARTS IS NOT GOOD BUSINESS.
Tajima, Happy, Brother, etc., I wonder if they have parts?
Happy Holidays to all. Yea even the service Department at Melco.
David
David Lindsey
Once a Happy Amaya Owner
Vector Shirts
Hamlet, NC 28345
910-582-0051
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