ughhh........oh boy.......---Bet Jim Sulsona can relate to this one!!!! Sic'em Ed Rod Embroidery Cottage Rod & Sharon Springer Melco Trained Amaya Tech/Trainer Design Shop Pro+ Digitizing Boise, ID 83713 208-938-3038 ----- Original Message ----- From: "Dianne Hasemeyer" <dstitch@xxxxxxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Sent: Thursday, June 02, 2005 11:45 AM Subject: [amayausers] Re: Help! > Ed Thanks for your email. I screwed up and hit the color change with the > black front cover off! If that is something you can walk be through I will > give you a call, if not I've already contacted melon for a rep. I'm pretty > tech friendly, if you could explain how to get the needles back up I'd > love > your help! > > Thanks > > Dianne Hasemeyer > > D-Stitch Embroidery > www.dstitch.net > (707) 838-6530 > > -----Original Message----- > From: amayausers-bounce@xxxxxxxxxxxxx > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of E. Orantes > Sent: Thursday, June 02, 2005 10:30 AM > To: amayausers@xxxxxxxxxxxxx > Subject: [amayausers] Re: Help! > > Wait a minute! You mean to say that all your needles bars have > dropped > down? That's not good. One of two things has happened. Either you > commanded a color change with the one of the black plastic front covers > off, > or your needle case has come away from the front of the machine. > The latter is not a common occurrence. That would definitely give > you an > error you described earlier. Although it's a problem that can be fixed, > in > my opinion, you're going to want someone who is comfortable with the > technicalities of the needle case to put it back on and determine what > caused it to come off in the first place. > If it's the first of the two situations, I suggest you contact me > via phone > as I would attempt to walk you through fixing your problem. > First let's determine what happened and go from there. My direct > line is > 504-258-6260. I'm sitting by the phone right now and have a minute to > spare. > Good luck, > Ed > > -----Original Message----- > From: amayausers-bounce@xxxxxxxxxxxxx > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Dianne Hasemeyer > Sent: Thursday, June 02, 2005 11:49 AM > To: amayausers@xxxxxxxxxxxxx > Subject: [amayausers] Re: Help! > > > Thanks Ed for replying. I checked everything and tried the emergency stop! > No avail!! Now I have cleaned the sensor, the needles all dropped down and > it wont come back up! > > Dianne Hasemeyer > > D-Stitch Embroidery > www.dstitch.net > (707) 838-6530 > > -----Original Message----- > From: amayausers-bounce@xxxxxxxxxxxxx > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of E. Orantes > Sent: Thursday, June 02, 2005 8:29 AM > To: amayausers@xxxxxxxxxxxxx > Subject: [amayausers] Re: Help! > > Dianne, > A Color Change Stepper Index Error is telling you that your needle > case has > stopped somewhere between the center of two needles and that the machine > has > lost the road map to which way it has to go next. Now, what has caused > the > needle case to stop where it is should try to be determined or else you > will > continue to get this error due to it being caused by the same problem. It > could be caused by, but definitely not limited to, some of the following: > > Something physical has stopped the needle case from moving > Needle case Index Sensor is dusty or dirty due to lint or oil > Needle case Index Sensor is malfunctioning > Needle case Index Sensor is loose > Needle case is loose > A software glitch has confused the color change motor and now it's dumb > Mother Melco, queen of all Amaya, on the red planet Saurer, is calling her > children home > > Chances are it's either a dusty sensor or a software glitch. A quick way > to > try and recover from this is to hit the E-Stop button and then release. > Her > natural tendency is to move the needle case in one direction or another > until she finds a needle's center and then stops. If your problem was a > fluke thing, then you can now go about your business. If this doesn't fix > your problem, you should try and re-boot. No, don't kick the machine, > just > turn it off and then on again. If this error continues to plague you and > your loved ones, you should consider squirting some clean air just between > the lower portion of the needle case and the machine - just above the > presser foot. It's a tight spot but if you move the needle case to needle > 16 and access it from the left with the thin plastic tube that comes with > a > can of air, you should be able to reach the area with no problem. (You > also > might choose to move the pantograph all the way back so you don't poke > yourself in the eye with a hoop arm.) This is where the, black in color, > plastic Index Sensor, with it's four colorful wires attached, is located. > Blowing air through this sensor is part of one of the maintenance timers, > although I forget which one. It's an optical sensor which means it uses a > light beam, too small to see, and if the beam is blocked by something, say > a > small piece of dust or a drip of oil, it can fool the machine into doing > something silly. Maybe on future Amaya, this sensor will be covered to > some > degree or located in a less susceptible area on the machine. Let's cross > our fingers. > > Good luck to ya'. > Ed > > > Ed & Maralien Orantes > E.M. Broidery > 900 Terry Parkway, Ste. 200 > New Orleans, La. 70056 > 504-EMBROID ery (504-362-7643) > > -----Original Message----- > From: amayausers-bounce@xxxxxxxxxxxxx > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Dianne Hasemeyer > Sent: Wednesday, June 01, 2005 3:32 PM > To: Amayausers@Freelists. Org > Subject: [amayausers] Help! > > > I have got this error while sewing out a design COLOR CHANGE STEPPER INDEX > ERROR Has anyone else had this error message, if so what did you do to > fix? > > Thanks > > Dianne Hasemeyer > > D-Stitch Embroidery > www.dstitch.net > (707) 838-6530 > > > > > >