I would, if paid by credit card, protest the charge through that route. You should tell the card company that you were billed incorrectly as you got the merchandise but not the two day shipping you paid for. See what Wasatch says then.
Kathy----- Original Message ----- From: <webmaster@xxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx> Sent: Wednesday, August 13, 2008 11:22 AM Subject: [amayausers.com] Re: BAD customer service!!!
This message was posted by Image Embroidery on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/4/391.html#000002I would have ordered from someone else but the items I needed were spirit towels and only Wasatch had the variety of colors I needed. SanMar has the spirit towels in a large variety of colors, but my customer wanted the fringed towel vs. hemmed. Hemmed is available at SanMar. This is a very time sensitive order. Last minute add on for the Babe Ruth World Series!I could NOT pass up the order.So, now I will work LONG into the night on Thursday to get these 240 towels done! I really needed the extra day, that is why I ordered with the express shipping.Oh well!!! LuAnn =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================
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