Perhaps you have Internet connection turned off. you can do it with PC Suite which is not very accessable. Sent from my iPhone > On 22 Feb 2014, at 21:22, "Adrien Collins" <adriencollins22160@xxxxxxxxx> > wrote: > > Hi > > Ok can I download my c5 firmware up-dates using my pc, I > can't seem to download the software using my phone itself, > cannot get an internet connection. > > Regards > > Adrien > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke > Sent: Saturday, February 22, 2014 10:00 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: problems with c5 phone > > Not Steve but what is the firmware version you have? Do you > go on-line with > the phone via your service provider. If yes you could check > for updates. > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > Adrien Collins > Sent: 22 February 2014 20:48 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: problems with c5 phone > > Hi Steve > > It isn't a lock problem, it is as if the phone jams up, I > cannot do anything with it once it jams, I have to remove > the battery. I keep the lock on so not to dial any numbers > as I have done in the past. > > Regards > > Adrien > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt > Sent: Saturday, February 22, 2014 8:47 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: problems with c5 phone > > Hi, > > Try muting speech when keypad is locked. Should fix the > lock problem. > > All the best > > Steve > > -- > Computer Room Services > 77 Exeter Close > Stevenage > Hertfordshire > SG1 4PW > Tel: +44(0)1438-742286 > Mob: +44(0)7956-334938 > Fax: +44(0)1438-759589 > Email: steve@xxxxxxxxxxxxxx > Web: http://www.comproom.co.uk > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > tony sweeney > Sent: 22 February 2014 18:50 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: problems with c5 phone > > Hi Adrien, > > Have the C5 and I do too have "the lock" problem but I > think that that is > just the way it is Talks not being fully compatible with it > in my view. > > It's a bit of a nuisance I agree but I bear with it as it's > a good phone. > > Don't have the key 6 problem butt some kind of reset may > sort out that one > for you anyway. > > Best, > > Tony Sweeney > ----- Original Message ----- > From: "Adrien Collins" <adriencollins22160@xxxxxxxxx> > To: "'access uk'" <access-uk@xxxxxxxxxxxxx> > Sent: Saturday, February 22, 2014 10:04 AM > Subject: [access-uk] problems with c5 phone > > >> Hi >> >> I seem to be having problems with my c5, I keep the keypad >> locked when I am not using it, often it will say show when > I >> have messages waiting but when I try and unlock it, > nothing >> happens, I have to remove the battery to reset it, also >> since I installed the new version of talks when I press > the >> 6 key to do a letter o, I have to go slowly as it doesn't >> seem to respond very well. Is there any way to fix > problems >> on these phones? Ideally would be to reset it to factory >> settings and start again but I cannot be hassled with > that. >> >> Regards >> >> Adrien >> >> >> >> ** To leave the list, click on the immediately-following > link:- >> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on > the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq