[access-uk] Re: problems with c5 phone

  • From: eleanor burke <eleanorburke@xxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 22 Feb 2014 22:52:02 +0000

Perhaps you have Internet connection turned off. you can do it with PC Suite 
which is not very accessable.

Sent from my iPhone

> On 22 Feb 2014, at 21:22, "Adrien Collins" <adriencollins22160@xxxxxxxxx> 
> wrote:
> 
> Hi 
> 
> Ok can I download my c5 firmware up-dates using my pc, I
> can't seem to download the software using my phone itself,
> cannot get an internet connection.
> 
> Regards
> 
> Adrien
> 
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
> Sent: Saturday, February 22, 2014 10:00 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: problems with c5 phone
> 
> Not Steve but what is the firmware version you have?  Do you
> go on-line with
> the phone via your service provider.  If yes you could check
> for updates.
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> Adrien Collins
> Sent: 22 February 2014 20:48
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: problems with c5 phone
> 
> Hi Steve 
> 
> It isn't a lock problem, it is as if the phone jams up, I
> cannot do anything with it once it jams, I have to remove
> the battery. I keep the lock on so not to dial any numbers
> as I have done in the past.
> 
> Regards
> 
> Adrien
> 
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
> Sent: Saturday, February 22, 2014 8:47 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: problems with c5 phone
> 
> Hi,
> 
> Try muting speech when keypad is locked.  Should fix the
> lock problem.
> 
> All the best
> 
> Steve
> 
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
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> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> tony sweeney
> Sent: 22 February 2014 18:50
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: problems with c5 phone
> 
> Hi Adrien,
> 
> Have the C5 and I do too have "the lock" problem but  I
> think that that is 
> just the way it is Talks not being fully compatible with it
> in my view.
> 
> It's a bit of a nuisance I agree but I bear with it as it's
> a good phone.
> 
> Don't have the key 6 problem butt some kind of reset may
> sort out that one 
> for you anyway.
> 
> Best,
> 
> Tony Sweeney
> ----- Original Message ----- 
> From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
> To: "'access uk'" <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, February 22, 2014 10:04 AM
> Subject: [access-uk] problems with c5 phone
> 
> 
>> Hi
>> 
>> I seem to be having problems with my c5, I keep the keypad
>> locked when I am not using it, often it will say show when
> I
>> have messages waiting but when I try and unlock it,
> nothing
>> happens, I have to remove the battery to reset it, also
>> since I installed the new version of talks when I press
> the
>> 6 key to do a letter o, I have to go slowly as it doesn't
>> seem to respond very well. Is there any way to fix
> problems
>> on these phones? Ideally would be to reset it to factory
>> settings and start again but I cannot be hassled with
> that.
>> 
>> Regards
>> 
>> Adrien
>> 
>> 
>> 
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