Not Steve but what is the firmware version you have? Do you go on-line with the phone via your service provider. If yes you could check for updates. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Collins Sent: 22 February 2014 20:48 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: problems with c5 phone Hi Steve It isn't a lock problem, it is as if the phone jams up, I cannot do anything with it once it jams, I have to remove the battery. I keep the lock on so not to dial any numbers as I have done in the past. Regards Adrien -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: Saturday, February 22, 2014 8:47 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: problems with c5 phone Hi, Try muting speech when keypad is locked. Should fix the lock problem. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of tony sweeney Sent: 22 February 2014 18:50 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: problems with c5 phone Hi Adrien, Have the C5 and I do too have "the lock" problem but I think that that is just the way it is Talks not being fully compatible with it in my view. It's a bit of a nuisance I agree but I bear with it as it's a good phone. Don't have the key 6 problem butt some kind of reset may sort out that one for you anyway. Best, Tony Sweeney ----- Original Message ----- From: "Adrien Collins" <adriencollins22160@xxxxxxxxx> To: "'access uk'" <access-uk@xxxxxxxxxxxxx> Sent: Saturday, February 22, 2014 10:04 AM Subject: [access-uk] problems with c5 phone > Hi > > I seem to be having problems with my c5, I keep the keypad > locked when I am not using it, often it will say show when I > have messages waiting but when I try and unlock it, nothing > happens, I have to remove the battery to reset it, also > since I installed the new version of talks when I press the > 6 key to do a letter o, I have to go slowly as it doesn't > seem to respond very well. Is there any way to fix problems > on these phones? Ideally would be to reset it to factory > settings and start again but I cannot be hassled with that. > > Regards > > Adrien > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq