Hi Kevin, There's a simple solution to this. Just leave your Email program open and checking for mail every minute. If you do that, it will kick the connection and keep it alive. All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of kevin and emma Sent: 27 April 2006 19:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: plus net hi all, several months back plus net said they were going to start dropping connections of users who weren't actually using the connection. kind of like the old dial-up thing were if you left your connection unused for a period of time, the connection was dropped and you had to reconnect. this is what they are doing. if you leave your pc connected to the internet, but not actually actively using it, plus net will disconnect you. i read the article some while back on adslguide.org. Kevin - owner of the audyssey gamers discussion list at: www.audyssey.org contact me via email/msn: kream@xxxxxxxxxxxx ----- Original Message ----- From: "Steve Dryden" <steve@xxxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, April 27, 2006 7:19 PM Subject: [access-uk] Re: plus net > Hi there, > > I have encountered the same problems myself. It appears to be happening > more over recent months. I think possibly this is because more people are > joining and they are having difficulties keeping up with demand. Also, it > is becoming more and more difficult to get hold of their tech department. > Waiting times are generally in excess of 15 to 30 minutes. Were you aware > also that plus.net are going to start charging 50 pence a minute for tech > support? This, along with the longer waiting times and more frequent breaks > in service has lead me to wonder whether I should change provider. > > In terms of their 4 and 8 meg lines, the 3 and 4 meg lines should be in > force now for subscribers who paid a premium price to be first in the queue > to upgrade. The rest of us have to wait though the guy I spoke to said it > would be rolling out over the next few months depending on your billing > date. > > Hope that helps. > > Steve > > Steve Hyde-Dryden > > Text or call on > > Tel: 07799766944 > > MSN: steve_dryden@xxxxxxxxxxx > Skype: knightvader > Email: steve@xxxxxxxxxxxxxxxxxxxx > > ----- Original Message ----- > From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx> > Sent: Thursday, April 27, 2006 4:27 PM > Subject: [access-uk] plus net > > > > Hi, > > > > has any one found that plus net is no longer always on broad band access? > > lately it seems that when ever I want to use the internet it's gone off > > and > > I have to turn the modem off and on (some times several times) before it > > comes on for a few minutes before giving up for the day and going again. I > > am on the £18.99 ADSL home serf annual contract. should I change to a > > different contract with plus net? I used to find them really good before. > > what contract should I change to with plus net? or should I go for a > > completely different provider? if you change to a different contract on > > the > > plus net service does the always on aspect improve? because it is getting > > really annoying now. and also does any one know when the highly advertised > > speed increases are coming online? because plus net told me in march last > > year that they would occur in august 2005 and I still don't see it > > happening. > > > > thanks, > > Husna > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG Anti-Virus. > Version: 7.1.392 / Virus Database: 268.5.0/325 - Release Date: 26/04/2006 > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq