[access-uk] Re: plus net
- From: "kevin and emma" <kream@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 27 Apr 2006 19:37:26 +0100
hi all, several months back plus net said they were going to start dropping
connections of users who weren't actually using the connection. kind of like
the old dial-up thing were if you left your connection unused for a period
of time, the connection was dropped and you had to reconnect. this is what
they are doing. if you leave your pc connected to the internet, but not
actually actively using it, plus net will disconnect you. i read the article
some while back on adslguide.org.
Kevin - owner of the audyssey gamers discussion list at:
www.audyssey.org
contact me via email/msn:
kream@xxxxxxxxxxxx
----- Original Message -----
From: "Steve Dryden" <steve@xxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 27, 2006 7:19 PM
Subject: [access-uk] Re: plus net
> Hi there,
>
> I have encountered the same problems myself. It appears to be happening
> more over recent months. I think possibly this is because more people are
> joining and they are having difficulties keeping up with demand. Also, it
> is becoming more and more difficult to get hold of their tech department.
> Waiting times are generally in excess of 15 to 30 minutes. Were you aware
> also that plus.net are going to start charging 50 pence a minute for tech
> support? This, along with the longer waiting times and more frequent
breaks
> in service has lead me to wonder whether I should change provider.
>
> In terms of their 4 and 8 meg lines, the 3 and 4 meg lines should be in
> force now for subscribers who paid a premium price to be first in the
queue
> to upgrade. The rest of us have to wait though the guy I spoke to said it
> would be rolling out over the next few months depending on your billing
> date.
>
> Hope that helps.
>
> Steve
>
> Steve Hyde-Dryden
>
> Text or call on
>
> Tel: 07799766944
>
> MSN: steve_dryden@xxxxxxxxxxx
> Skype: knightvader
> Email: steve@xxxxxxxxxxxxxxxxxxxx
>
> ----- Original Message -----
> From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx>
> Sent: Thursday, April 27, 2006 4:27 PM
> Subject: [access-uk] plus net
>
>
> > Hi,
> >
> > has any one found that plus net is no longer always on broad band
access?
> > lately it seems that when ever I want to use the internet it's gone off
> > and
> > I have to turn the modem off and on (some times several times) before it
> > comes on for a few minutes before giving up for the day and going again.
I
> > am on the £18.99 ADSL home serf annual contract. should I change to a
> > different contract with plus net? I used to find them really good
before.
> > what contract should I change to with plus net? or should I go for a
> > completely different provider? if you change to a different contract on
> > the
> > plus net service does the always on aspect improve? because it is
getting
> > really annoying now. and also does any one know when the highly
advertised
> > speed increases are coming online? because plus net told me in march
last
> > year that they would occur in august 2005 and I still don't see it
> > happening.
> >
> > thanks,
> > Husna
> >
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