Hi, Caroline is not authenticating outgoing sessions, that's the problem. You have to put your user name and password in the outgoing server as well as the incoming. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Martha Burke Sent: 26 March 2015 17:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: iPhone E-mail Settings then are you sure that your mobile service provider is allowing new data access? > On 26 Mar 2015, at 16:54, Caroline Ford <caroline@xxxxxxxxxxxxxxx> wrote: > > Yes, it is oalready on, Eleanor. > thanks for the suggestion though. > > Caroline. > Sent from my iPhone > >> On 26 Mar 2015, at 16:39, Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx> wrote: >> >> check in settings under mobile that mobile data is turned on. >> >> >> >>> On 26 Mar 2015, at 15:56, Caroline Ford <caroline@xxxxxxxxxxxxxxx> wrote: >>> >>> I'm not having any luck setting up my iPhone 5S to send e-mail when I'm away >>> from wifi. I can send and receive when connected to wifi, but when I'm out >>> of range, I can only receive mail and not send it. I'm with Plusnet for >>> broadband and EE is my phone provider and I'm using IMAP on the iPhone. >>> >>> If anyone has done this, please could you give me some advice. I'm not sure >>> if I can do everything under the primary server in the IMAP settings or if I >>> need to set up an additional server with different settings for access when >>> not using wifi. I'm a bit reluctant to change what I already have in case I >>> can't send e-mail from anywhere at all. I've followed various links from >>> Google, but they do appear to give conflicting advice, and some seem to >>> indicate that this can't be done at all if you're with EE, which seems >>> rather unlikely. >>> >>> Thanks, >>> >>> Caroline. >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq