[access-uk] Re: iPhone E-mail Settings

  • From: Iain Lackie <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 26 Mar 2015 20:34:20 +0000

I had this problem. It seemed to solve itself when I filled in all the fields 
for the account, even the optional ones. 

Iain



On 26 Mar 2015, at 7:56 pm, Caroline Ford <caroline@xxxxxxxxxxxxxxx> wrote:

I've checked the settings on the PlusNet website and everything seems to be 
fine, but I'm sure you're right that there's something wrong somewhere.  If 
someone else is using Plusnet, I'd be interested to know exactly what settings 
they are using to get e-mail working both on wifi and on 3G or 4G.

Caroline.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Niall Gallagher
Sent: 26 March 2015 17:07
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: iPhone E-mail Settings

Hi Caroline,

My initial thought is that there is a problem with your outgoing mail server.
I had a similar issue involving my ISP's email account, but I was
changing provider at the time anyway.

I knew how to access incoming and outgoing mail servers in older
versions of iOS, but the server field is the only thing displayed now.
Would your broadband or mobile providers be of any help?

Kind regards,

Niall

Sent from my iPhone

> On Mar 26, 2015, at 4:54 PM, Caroline Ford <caroline@xxxxxxxxxxxxxxx> wrote:
> 
> Yes, it is oalready on, Eleanor.
> thanks for the suggestion though.
> 
> Caroline.
> Sent from my iPhone
> 
>> On 26 Mar 2015, at 16:39, Eleanor Martha Burke 
>> <eleanormarthaburke@xxxxxxxxx> wrote:
>> 
>> check in settings under mobile that mobile data is turned on.
>> 
>> 
>> 
>>> On 26 Mar 2015, at 15:56, Caroline Ford <caroline@xxxxxxxxxxxxxxx> wrote:
>>> 
>>> I'm not having any luck setting up my iPhone 5S to send e-mail when I'm away
>>> from wifi.  I can send and receive when connected to wifi, but when I'm out
>>> of range, I can only receive mail and not send it.  I'm with Plusnet for
>>> broadband and EE is my phone provider and I'm using IMAP on the iPhone.
>>> 
>>> If anyone has done this, please could you give me some advice.  I'm not sure
>>> if I can do everything under the primary server in the IMAP settings or if I
>>> need to set up an additional server with different settings for access when
>>> not using wifi.  I'm a bit reluctant to change what I already have in case I
>>> can't send e-mail from anywhere at all.  I've followed various links from
>>> Google, but they do appear to give conflicting advice, and some seem to
>>> indicate that this can't be done at all if you're with EE, which seems
>>> rather unlikely.
>>> 
>>> Thanks,
>>> 
>>> Caroline.
>>> 
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