[access-uk] Re: disability rail cards
- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 8 Nov 2006 15:46:23 -0000
Andrew and all, I wonder precisely (how) differently or unequally we are being
treated here?
I'm not trying to muddy the waters, but looking at the site for Railcards in
general, i.e.
Senior Citizens, Young Persons, Family Railcard, it seems that before
prroceding you have to
register with the site by entering your email address and setting up a password.
The Disabled Persons Railcard site seems separate and adopts a different
procedure. It is
also designed differently to meet web accessability needs. I have no way of
knowing what
things are like when applying for the other three railcards, but prsumably you
can apply
on-line, but maybe, or I would imagine, you have to furnish proof in the case
of Senior
Citizens and Young Persons cards that you do actually belong to those
categories on applying
for the first time. Renewal should be more straightforward.
It looks as if you can apply via an on-line form though, whereas we cannot. In
other words,
our site is very much a different site, with seemingly, a different clearing
process.
Incidentally, there is a button to have the disabled persons railcard page read
out to you
by a woman who sounds as if she's situated in a loo or maybe the hallway to the
office. I
haven't worked out how that might help you use the links on the page, but maybe
there are
access keys for that.
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of andrew shipp
Hello Dave, I know the form is possible to be done, the thing that is
getting to me is when I was told it isn't cost affective, when this was
said to me I really saw red, if they can do it for everyone else then why
can they not do it for us. this type of thing that goes on really does get
my back up and I for one am fed up of people thinking they can get away with
what they do.
----- Original Message -----
From: "Dave Taylor" <dave@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 08, 2006 1:33 PM
Subject: [access-uk] Re: disability rail cards
> Hi,
>
> I helped design the See It Right guidelines and RNIB's internal guidelines
> about things like this some years ago. In my experience there are two
> approaches to forms that can work. One is to simply do a text based form
> with all the questions down the left and no dots or dashes or anything so
> one can answer to the right. The other is a two column table where you can
> right answers in the right hand column. Both should be OK these days.
> Obviously, for renewal, an HTML form would do. They could simply take
> your details via the form, process it off line and email you the
> confirmation.
>
> Cheers
> Dave
>
> ----- Original Message -----
> From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx>
> To: "access-uk" <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, November 08, 2006 10:19 AM
> Subject: [access-uk] disability rail cards
>
>
>> Hello All, I am in contact with a lady at the disability rail card
>> place, she is trying to design a form that is accessible to us, so far
>> I have had two different ones which I find no good at all, If there is
>> anyone out there that would like a copy of these then please give me
>> your email address and I shall send a copy of these to you, also tell
>> me if there is any thing that you would like to see on the forms and
>> Shall try my best to put it over to them. Ian I am not trying to do your
>> job for you but I did tell this person that I would help them to sort a
>> form out which is best for us to use. I shall not give up on this
>> until it is sorted out.
>> Regards
>>
>> Andrew Shipp
>>
>> Located Northampton Northamptonshire UK
>>
>> Home phone...+44]0,1604 517007
>>
>> Mobile 07983598287
>> Skype name...andyshipp55
>>
>> Ham callsign M 0 C E G
>> Echolink node 220344
>>
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