hi carol, this is how i do it. takes less than 2 minutes and the card goes out in the post the same day. kevin (lord L) "Civilization exists by geological consent, subject to change without notice." - will durant email/msn: kream@xxxxxxxxxxxx ----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, November 08, 2006 3:58 PM Subject: [access-uk] Re: disability rail cards > Ray and all, > > Whilst not in any way wanting to suggest that they should give us anything > less than full access to their WEB pages and forms, it's worth noting, for > those who want to take things easily and just get the job done, that you can > renew by phone, very painlessly. I've done it a couple of times now and > frankly haven't thought it was really worth the bother of looking on the WEB > pages to do it that way. > > If anyone should want to do this, call 0191 218 8103. > > -- > Carol > carol.pearson@xxxxxxxxxxxx > > > ----- Original Message ----- > From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, November 08, 2006 3:46 PM > Subject: [access-uk] Re: disability rail cards > > > > Andrew and all, I wonder precisely (how) differently or unequally we are > > being treated here? > > > > I'm not trying to muddy the waters, but looking at the site for Railcards > > in general, i.e. > > Senior Citizens, Young Persons, Family Railcard, it seems that before > > prroceding you have to > > register with the site by entering your email address and setting up a > > password. > > > > The Disabled Persons Railcard site seems separate and adopts a different > > procedure. It is > > also designed differently to meet web accessability needs. I have no way > > of knowing what > > things are like when applying for the other three railcards, but prsumably > > you can apply > > on-line, but maybe, or I would imagine, you have to furnish proof in the > > case of Senior > > Citizens and Young Persons cards that you do actually belong to those > > categories on applying > > for the first time. Renewal should be more straightforward. > > > > It looks as if you can apply via an on-line form though, whereas we > > cannot. In other words, > > our site is very much a different site, with seemingly, a different > > clearing process. > > > > Incidentally, there is a button to have the disabled persons railcard page > > read out to you > > by a woman who sounds as if she's situated in a loo or maybe the hallway > > to the office. I > > haven't worked out how that might help you use the links on the page, but > > maybe there are > > access keys for that. > > > > From Ray > > I can be contacted off-list at: > > mailto:ray-48@xxxxxxxx > > > > > > -----Original Message----- > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf > > Of andrew shipp > > > > Hello Dave, I know the form is possible to be done, the thing that is > > getting to me is when I was told it isn't cost affective, when this was > > said to me I really saw red, if they can do it for everyone else then > > why > > can they not do it for us. this type of thing that goes on really does > > get > > my back up and I for one am fed up of people thinking they can get away > > with > > what they do. > > ----- Original Message ----- > > From: "Dave Taylor" <dave@xxxxxxxxxxx> > > To: <access-uk@xxxxxxxxxxxxx> > > Sent: Wednesday, November 08, 2006 1:33 PM > > Subject: [access-uk] Re: disability rail cards > > > > > >> Hi, > >> > >> I helped design the See It Right guidelines and RNIB's internal > >> guidelines > >> about things like this some years ago. In my experience there are two > >> approaches to forms that can work. One is to simply do a text based form > >> with all the questions down the left and no dots or dashes or anything so > >> one can answer to the right. The other is a two column table where you > >> can > >> right answers in the right hand column. Both should be OK these days. > >> Obviously, for renewal, an HTML form would do. They could simply take > >> your details via the form, process it off line and email you the > >> confirmation. > >> > >> Cheers > >> Dave > >> > >> ----- Original Message ----- > >> From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx> > >> To: "access-uk" <access-uk@xxxxxxxxxxxxx> > >> Sent: Wednesday, November 08, 2006 10:19 AM > >> Subject: [access-uk] disability rail cards > >> > >> > >>> Hello All, I am in contact with a lady at the disability rail card > >>> place, she is trying to design a form that is accessible to us, so far > >>> I have had two different ones which I find no good at all, If there is > >>> anyone out there that would like a copy of these then please give me > >>> your email address and I shall send a copy of these to you, also tell > >>> me if there is any thing that you would like to see on the forms and > >>> Shall try my best to put it over to them. Ian I am not trying to do > >>> your > >>> job for you but I did tell this person that I would help them to sort a > >>> form out which is best for us to use. I shall not give up on this > >>> until it is sorted out. > >>> Regards > >>> > >>> Andrew Shipp > >>> > >>> Located Northampton Northamptonshire UK > >>> > >>> Home phone...+44]0,1604 517007 > >>> > >>> Mobile 07983598287 > >>> Skype name...andyshipp55 > >>> > >>> Ham callsign M 0 C E G > >>> Echolink node 220344 > >>> > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq