Andrew and all, I wonder precisely (how) differently or unequally we are
being treated here?
I'm not trying to muddy the waters, but looking at the site for Railcards
in general, i.e.
Senior Citizens, Young Persons, Family Railcard, it seems that before
prroceding you have to
register with the site by entering your email address and setting up a
password.
The Disabled Persons Railcard site seems separate and adopts a different
procedure. It is
also designed differently to meet web accessability needs. I have no way
of knowing what
things are like when applying for the other three railcards, but prsumably
you can apply
on-line, but maybe, or I would imagine, you have to furnish proof in the
case of Senior
Citizens and Young Persons cards that you do actually belong to those
categories on applying
for the first time. Renewal should be more straightforward.
It looks as if you can apply via an on-line form though, whereas we
cannot. In other words,
our site is very much a different site, with seemingly, a different
clearing process.
Incidentally, there is a button to have the disabled persons railcard page
read out to you
by a woman who sounds as if she's situated in a loo or maybe the hallway
to the office. I
haven't worked out how that might help you use the links on the page, but
maybe there are
access keys for that.
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of andrew shipp
Hello Dave, I know the form is possible to be done, the thing that is
getting to me is when I was told it isn't cost affective, when this was
said to me I really saw red, if they can do it for everyone else then
why
can they not do it for us. this type of thing that goes on really does
get
my back up and I for one am fed up of people thinking they can get away
with
what they do.
----- Original Message -----
From: "Dave Taylor" <dave@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 08, 2006 1:33 PM
Subject: [access-uk] Re: disability rail cards
Hi,
I helped design the See It Right guidelines and RNIB's internal
guidelines
about things like this some years ago. In my experience there are two
approaches to forms that can work. One is to simply do a text based form
with all the questions down the left and no dots or dashes or anything so
one can answer to the right. The other is a two column table where you
can
right answers in the right hand column. Both should be OK these days.
Obviously, for renewal, an HTML form would do. They could simply take
your details via the form, process it off line and email you the
confirmation.
Cheers
Dave
----- Original Message -----
From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx>
To: "access-uk" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 08, 2006 10:19 AM
Subject: [access-uk] disability rail cards
Hello All, I am in contact with a lady at the disability rail card
place, she is trying to design a form that is accessible to us, so far
I have had two different ones which I find no good at all, If there is
anyone out there that would like a copy of these then please give me
your email address and I shall send a copy of these to you, also tell
me if there is any thing that you would like to see on the forms and
Shall try my best to put it over to them. Ian I am not trying to do
your
job for you but I did tell this person that I would help them to sort a
form out which is best for us to use. I shall not give up on this
until it is sorted out.
Regards
Andrew Shipp
Located Northampton Northamptonshire UK
Home phone...+44]0,1604 517007
Mobile 07983598287
Skype name...andyshipp55
Ham callsign M 0 C E G
Echolink node 220344
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