[access-uk] Re: advice wanted: which mobile network to switch to?

  • From: Vincent Thacker <vince@xxxxxxxxxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Wed, 7 May 2014 22:45:25 +0200 (CEST)

Mo, it might be worth asking around people in your new area to get their local 
experience. I know that when people make calls from my house, they're fine with 
O2, OK with Orange and on a hiding to nothing with Vodafone, but of course 
that's only what happens in my own house. Out on the road it could be 
completely different, presumably.

vince.





========================================
Message Received: May 07 2014, 06:34 PM
From: "Mobeen Iqbal" 
To: "BCAB Discussion List" 
Cc: 
Subject: [access-uk] advice wanted: which mobile network to switch to?

Hi Everyone.

Recently i moved to the lincolnshire county and my mobile signal's not 
been good at all with O2. O2 are a fantastic network we've been with 
them since the 90's, but i think its time to look at alternatives. the 
most important aspects for me are customer service, because when it 
comes to the crunch that's when you find out what a network's really 
like. how accurate they are regarding billing, how helpful they are, and 
hopefully that they're not sat in egypt or india. i've delt with 
vodafone in the past and i'm not keen on their standard of service. they 
have over charged and cut me off when calling customer care to the point 
when i just left, something O2 have never done. is anyone on list with 
either three or EE on a contract? they seem to have quite good and 
consistent signal in this area. if you are, what's their customer care 
and reliability like? any feedback greatly appreciated.

many thanks in advance,

Mo.

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