[access-uk] Re: advice wanted: which mobile network to switch to?

  • From: Saqib <saqibh23@xxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 8 May 2014 09:09:41 +0100

Hi. I'm in the West Midlands. I have been using T-Mobile for 10 years now. I 
did try but their service was poor along with their customer service. 

> On 7 May 2014, at 21:40, Mobeen Iqbal <mobeeniqbal@xxxxxxxxx> wrote:
> 
> Hi Saqib.
> 
> that's very interesting. what part of the country are you in? apparently in 
> this area we only have access to 2G and 3G, makes you wonder if they've got 
> plans for 4G here in the future or not. we'll have to see but the question is 
> still who i should trust? three or EE. i've ordered a pay as you go sim from 
> EE so i'll have to try that and see what happens. what worries me is if EE 
> decide to change things in this area, weather or not that'll nock out my 3G 
> access in the future but its a chance i guess we'll have to take. three seem 
> to be ok in this area for coverage, i've been using one of their sims on pay 
> as you go but i'm still not sure about going on a contract with them because 
> of the horror stories i've heard. we can all make calls and send texts, we 
> just can't use the net when out and about on o2... also, the signal dropped 
> out totally today which isn't good at all. that was the last straw for me.
> 
> cheers,
> 
> Mo.
> 
>> On 07/05/2014 21:32, Saqib Hussain wrote:
>> Hi. I've found that EE have had blackouts and a lot of the time my 3g
>> doesn't work and this has been happening over the last month. I'm
>> thinking of switching to another network as well as I use public
>> transport quite a bit and my GPS apps don't update at times because of
>> the 3g not working properly
>> 
>>> On 07/05/2014, Mobeen Iqbal <mobeeniqbal@xxxxxxxxx> wrote:
>>> hi martin and Sandra.
>>> 
>>> many thanks to both of you for your comments. i think its just a
>>> question of who you get. the problem i have is coverage, and it looks
>>> like i'm saddled with EE for this area in any case. i would've gone with
>>> three but i've heard they can be a nightmare to deal with, and having
>>> spoken to their call centers in india i don't hold out much hope.
>>> Sandra, that's fair enough. the bloke on the phone earlier this evening
>>> did mention that some of their guys were based abroad, but he also said
>>> that the majority of the time they try and put people through to the UK
>>> call centers in plymouth, wales and newcastle if they can... we'll see
>>> what happens.
>>> 
>>> cheers,
>>> 
>>> Mo.
>>> 
>>>> On 07/05/2014 20:27, Whizza wrote:
>>>> Hi Mo,
>>>> I have a friend who is with EE and she tells me that their call centre
>>>> is in the Philipines and they're not too good at understanding what
>>>> you want. This is, of course, only her experience and other people on
>>>> list may be fully satisfied but just thought I would mention it.
>>>> 
>>>> Cheers,
>>>> Sandra.
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