Hi List I think I have now discovered what causes any telephone or mobile numbers not to appear on the www.yell.com website when I do a search for the name of a business or category of business. This is really bizarre, but if I go into Internet Explorer and type the website address into the address bar, I can access the telephone numbers my search yields. Similarly, if I go into the saved website in my Favourites when Internet Explorer is open, I can find the info I want. But I have also got the Favourites menu on my Start menu, and if I launch the Yellow Pages website from there, thereby opening Internet Explorer, none of the phone numbers come up. Now I know that's bizarre and frankly inexplicable in my book, but that's what happens. So while I now know I can access the information I want either by going into Internet Explorer and typing in the direct URL, or doing so by my Favourites menu when IE is open, I don't understand why it doesn't show any phone numbers only when I enter the website by using the Favourites menu from my Start menu, which is exactly the same. Yes it seems completely stupid when I read this back, but that's what happens. Dare I ask why? (smile). The good thing is that I can replicate it and know what to do to get the info I want. But I want to know why this happens. Jackie Email: cairnsplace@xxxxxxx Skype Name: Cairnsplace