That's likely very true, Tris. I was going off topic a little. Cheers Barry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Tristram Llewellyn Sent: 15 September 2010 3:22 PM To: 'access-uk@xxxxxxxxxxxxx' Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES I doubt if you would find anything like a similar variation in price among dealers of the kind of accessibility equipment typically talked about on this list. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General ? info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number ? GB 860 2121 66. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Hill Sent: 15 September 2010 14:38 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES Hi Steve and all I do appreciate the genuine extra costs that a UK distributor of access goods has, but I also feel that there are some that are just rip-off's. For instance, I was looking for a shower seat for my mum recently. I went to a specialist access company for the seat where the price was £79.99. My sister went to B&Q and found the exact same seat for £17.99. I know that B&Q have massive buying power, work on small profit margins with high turnover and don't have reps, but that's one hell of a mark up. Cheers Barry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 15 September 2010 2:16 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES Hi Gordon, What the US resellers don't pay is import duty. So the guy who discounts for shipping in the US can't take account of UK import duty, which is hefty. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Gordon Keen Sent: Monday 30 August 2010 10:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES So U.S. retailers have the same range of costs to meet as their U.K.K equivelents but U.K. prices are higher, is that right? Regards G From glorious Devon, England. On 30 Aug 2010, at 09:26, Glenn Tookey wrote: > Yes, I am sure they do, but they do not do it for the UK, we have to > do that and it is an overhead that forms part of the equation, that's all I'm saying. > > As, I said earlier, the price of our products in £ is within a few % normally of the US price. The Pearl is the only exception because our dealer discount does not cover all of the costs outlined in George and My emails. > > When the discounted period end and the price in the US goes to $1200 > and out dealer discount returns to normal level, then the Pearl will follow the same structure as our other UK products. > > Regards > Glenn > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of Gordon Keen > Sent: 29 August 2010 16:47 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK > PRICES > > Are you saying that U.S. distributors do not provide the same level > of support and after sales service? > (raised eyebrow) > > Regards > > G > > From glorious Devon, England. > On 29 Aug 2010, at 16:28, Glenn Tookey wrote: > >> So, taking up George's commentary, now the goods are in the >> Reseller's warehouse in the UK. >> >> Now have to allow for warranty and repairs (if we return goods to US >> we have to pay the shipping) - however good a product some of them need after sales attention and service. >> >> Many AT products- especially new ones - have to be taken to the potential customer which means taking them to exhibition (pay staff, pay for vehicle, pay for travel costs, pay for insurance etc) and / or take the goods to a home demonstration. Software is still shipped in boxes as customers still want the media. The cost of taking a product on the road to demo is significant. >> >> For software we also provide free helpdesk support, sometimes that >> means hours on the phone for one specific problem. >> >> When you look at the UK price for a product you will find that it is >> not too far out from the US price, the exception for us at Sight and Sound is the Pearl, which started this thread. >> >> The reason why that product varies so significantly is that because >> it is heavily discounted in the US then reseller discounts are approximately 50% of normal discount (and the gross price is halved in the offer, so net profit to pay all of the costs outlined in the thread is much lower) - hence the difference between US and UK price of the Pearl. >> >> Regards >> Glenn > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. 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