[access-uk] Re: Sighted help please.. Samsung website
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 18 Nov 2012 16:36:52 -0000
Hi David.
Getting anything out of Samsung is often a case of getting through to the right
department. The Laptops, their documentation and support resources all come
out of Korea and so it is to the technical engineers at the Samsung HQ which
can supply PDF manuals. I’ve managed to get manuals out of Samsung before, if
you send me the model of your Samsung laptop I can make contact with their
Korean engineers who will supply one in the appropriate format for you.
All the best, Ibrahim.
From: David Mellor
Sent: Sunday, November 18, 2012 4:31 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sighted help please.. Samsung website
Sorry... I can't do anything with this exe manual file either.
I have nagged Samsung about it once but it was one of a number of questions I
asked in the same email which is never a good idea. The first gets answered,
the rest ignored. That's often the way with any tech support.
I will try again.
David
--------------------------------------------------------------------------------
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Caroline Ford
Sent: 15 November 2012 21:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sighted help please.. Samsung website
David,
I have also downloaded the manual for my Samsung laptop from this page. Thank
you for the URL. I'd be interested to know if you've managed to make any sense
from the resulting file. All I can find using Jaws is a great many buttons and
a very small amount of text, mainly chapter headings. I'm not sure if a
browser plug-in is required to make sense of the manual, but it's certainly not
much use as it is, so if you've had any luck, please let me know.
Thanks,
Caroline.
--------------------------------------------------------------------------------
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of David Mellor
Sent: 02 November 2012 18:53
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Sighted help please.. Samsung website
Hi everyone.
I have found a really annoying page on Samsung's website, trying to get to a
page where manuals and drivers for a laptop can be downloaded.
The URL is:
http://www.samsung.com/uk/support/download/supportDownloadMain.do#content
I select PC and then Notebook from the first two drop down menus and then get a
1000 long list of models. Hitting tabs jumps down to the button at the end of
the list. My model is on the third page, the:
np3-350v5c-a02
With NVDA, hitting enter, control enter, insert enter, insert control enter or
moving the mouse pointer to the selected entry with insert numpad-divide and
left mouse clicking with numpad-divide all seem to do nothing.
Can anyone provide any sighted help to get passed this part to the page I need?
Very very many thanks,
David
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