When I had this problem a few months ago, John Lewis printed and scanned the manual for me - but it wasn't frankly a very useful document. Think it must have had loads of diagrams etc. I've still not conquered the software which came with the laptop, and this is really very annoying. Richard _____ From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Caroline Ford Sent: 15 November 2012 21:08 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sighted help please.. Samsung website David, I have also downloaded the manual for my Samsung laptop from this page. Thank you for the URL. I'd be interested to know if you've managed to make any sense from the resulting file. All I can find using Jaws is a great many buttons and a very small amount of text, mainly chapter headings. I'm not sure if a browser plug-in is required to make sense of the manual, but it's certainly not much use as it is, so if you've had any luck, please let me know. Thanks, Caroline. _____ From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of David Mellor Sent: 02 November 2012 18:53 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sighted help please.. Samsung website Hi everyone. I have found a really annoying page on Samsung's website, trying to get to a page where manuals and drivers for a laptop can be downloaded. The URL is: http://www.samsung.com/uk/support/download/supportDownloadMain.do#content I select PC and then Notebook from the first two drop down menus and then get a 1000 long list of models. Hitting tabs jumps down to the button at the end of the list. My model is on the third page, the: np3-350v5c-a02 With NVDA, hitting enter, control enter, insert enter, insert control enter or moving the mouse pointer to the selected entry with insert numpad-divide and left mouse clicking with numpad-divide all seem to do nothing. Can anyone provide any sighted help to get passed this part to the page I need? Very very many thanks, David __________ Information from ESET Smart Security, version of virus signature database 7650 (20121101) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 7650 (20121101) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 7655 (20121103) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 7697 (20121115) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 7697 (20121115) __________ The message was checked by ESET Smart Security. http://www.eset.com