Hi Janet, Natwest advise that users of screenreaders do Not use it. Hth, Mike -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Janet Tuggey Sent: 15 October 2010 11:27 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Rapport banking security software Hi all, I've just gone onto the Santander website and have been asked to download this software. I know that other banks are using this and wanted to know how easy and accessible it is to use. I found a link saying remind me later so have opted out for the moment as I am reluctant to download until I've found out from other people what their experience of it has been, I've heard it has been problematic in the past, I think it was with Nat West customers. Thanks Janet & Wheat, the silly Shepherd cross To find out more about BCAB and the benefits that membership can bring, please visit our website: http://www.bcab.org.uk/ To manage your subscription to the BCAB mailing list, please visit our website: http://www.bcab.org.uk/mailing-list.html To discuss matters relating to the mailing list, please email bcab-moderators@xxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq