[access-uk] Re: Rapport banking security software

  • From: Tristram Llewellyn <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
  • To: "'access-uk@xxxxxxxxxxxxx'" <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 15 Oct 2010 10:35:50 +0000

Jane

Do not install it, it will stop you properly accessing links and headings with 
JAWS.  It is designed to secure your browser against malware but this security 
also has an implication for JAWS.  I believe some user's have reported this 
problem to their respective banks to see if a resolution can be come to.  If 
there is a way to operate your account without this software please do so.

Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General - info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line: 0845 634 7979

Sight and Sound Technology Limited is a company registered in England and 
Wales, with company number 1408275.  

Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD 
            
VAT Number - GB 860 2121 66.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Janet Tuggey
Sent: 15 October 2010 11:27
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Rapport banking security software

Hi all, I've just gone onto the Santander website and have been asked to
download this software.  I know that other banks are using this and wanted
to know how easy and accessible it is to use.  I found a link saying remind
me later so have opted out for the moment as I am reluctant to download
until I've found out from other people what their experience of it has been,
I've heard it has been problematic in the past, I think it was with Nat West
customers.  

Thanks 

Janet & Wheat, the silly Shepherd cross 

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