Both the Nat West Rapport and the Egg safe Online systems will knock out any screen reader functionality on your PC and you are specifically advised not to install these if you are using Jaws or other screen readers. I do not know about your bank but I would not proceed without reassurance from then that this software will not adversely affect you. Regards David Griffith.. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Janet Tuggey Sent: Friday, 15 October 2010 11:27 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Rapport banking security software Hi all, I've just gone onto the Santander website and have been asked to download this software. I know that other banks are using this and wanted to know how easy and accessible it is to use. I found a link saying remind me later so have opted out for the moment as I am reluctant to download until I've found out from other people what their experience of it has been, I've heard it has been problematic in the past, I think it was with Nat West customers. Thanks Janet & Wheat, the silly Shepherd cross To find out more about BCAB and the benefits that membership can bring, please visit our website: http://www.bcab.org.uk/ To manage your subscription to the BCAB mailing list, please visit our website: http://www.bcab.org.uk/mailing-list.html To discuss matters relating to the mailing list, please email bcab-moderators@xxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 5533 (20101015) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5533 (20101015) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5533 (20101015) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq