[access-uk] Re: Printer problem
- From: "Andy Logue" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 14 Dec 2004 08:45:21 -0000
Hi George
Cannot say which model, though it is only a cheepy. No serial connections,
only a usb connection. On my old xp computer, all I did was connect and
boot. On this new computer however, windows is not picking up the fact that
new hardware has been connected. There must be a cd about but I've never
neededit as I believe the drivers for it are in the windows os. When I
attempt to Add Printer, I'm advised that if the printer is connected via a
usb connection, , to cancel the Add Printer Wizard and re-boot. I'm sure if
my printer had a serial connection, the os would pick itup.
Best wishes.
Andy
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, December 14, 2004 12:32 AM
Subject: [access-uk] Re: Printer problem
> Hi Andy,
>
> Do we assume this is a new printer? (Which model of HP
> deskjet?)
>
> If so, then pound to a penny you've made the classic mistake
> of not installing the printer driver BEFORE you connect the
> printer. Was there a CD in the box?
>
> George.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Logue
> Sent: 13 December 2004 22:09
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Printer problem
>
> Hi all.
>
> I inserted my printers usb plug into an available usb socket
> on the back of my new computer. After boot-up, I was not
> advised that windows had found new hardware. My HP deskjet
> printer is not listed within Control Panel/Printers and
> Faxes. I've checked all cables and re-booted but Windows is
> still not picking up my new hardware. When I attempt to Add
> Printer, I'm told that this is automatically done if the
> printer is attached by a usb plug.
>
> Any ideas anyone?
>
> Best wishes.
> Andy.
>
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