Hi Andy, Do we assume this is a new printer? (Which model of HP deskjet?) If so, then pound to a penny you've made the classic mistake of not installing the printer driver BEFORE you connect the printer. Was there a CD in the box? George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Logue Sent: 13 December 2004 22:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Printer problem Hi all. I inserted my printers usb plug into an available usb socket on the back of my new computer. After boot-up, I was not advised that windows had found new hardware. My HP deskjet printer is not listed within Control Panel/Printers and Faxes. I've checked all cables and re-booted but Windows is still not picking up my new hardware. When I attempt to Add Printer, I'm told that this is automatically done if the printer is attached by a usb plug. Any ideas anyone? Best wishes. Andy. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq This Message has been scanned for viruses by McAfee Groupshield. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq