[access-uk] Re: Lloyds banking: beware you could be in the red jaws users

  • From: "jim" <j_doherty2@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 16 Oct 2010 09:31:19 +0100

Hi John,
Should this be a dash and the pound sign? so that when jaws comes across it it says minus and pound? 

Jim
----- Original Message ----- From: "john coley" <johncoley@xxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, October 15, 2010 8:22 PM
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red jaws users
Hi Jim, open notepad or word. Type a pound sign. Then highlight it and press shift and right arrow to select it, then control c to copy. Open the jaws dictionary manager, click on add, and in the actual word field paste the pound sign. On the replacement word field put what you want it called. Then tab to ok and click it, then control s to save. 
                    John.
----- Original Message ----- From: "jim" <j_doherty2@xxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, October 15, 2010 8:16 PM
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red jaws users 



Hi Ian,
I'm a Lloyeds bank user, but could you tell me how to add the -£ sign to the jaws dictionary, I've never added things to the dictionary before. using jaws 9. Thanks. 
Jim
----- Original Message ----- From: "Ian Robinson" <ian442@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, October 15, 2010 1:13 PM
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red jaws users 



Damon et Al,
JAWS will announce the dash as a minus if it is followed by either a number or a dollar symbol, even if punctuation is turned off. It doesn’t announce the dash as a minus when it is followed by a pound symbol.
The trick is to add an entry to the dictionary with a dash followed by a pound symbol being announced as “minus pounds”. 

Regards.

Ian



On 15/10/2010 11:20, Damon Rose wrote:
You've not read my message properly. The dash comes before a pound sign, 
not a number.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
Of Iain Lackie
Sent: 15 October 2010 11:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red
jaws users
I am not sure how accurate this is. If I go into Notepad and type -3 (a3 
immediately preceded by a dash), JAWS 11 reads this as minus 3. Indeed,
in typing this message, the same thing happens. If there is a space
between the dash and the number, it is read as - 3. I find it hard to
believe that this behaviour would not be replicated on an online page.
Does the Lloyds page actually have a dash immediately preceding a
number? If there is a space, would Window-Eyes or any other screenreader 
handle the situation differently?

Iain

--------------------------------------------------
From: "Alexander Shannon"<alexander.shannon@xxxxxxxxxxxxxx>
Sent: Friday, October 15, 2010 10:20 AM
To:<access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Lloyds banking: beware you could be in the red
jaws users



Hi Damon,

Thank you for your message.  Like yourself, I am a Lloyds customer,
(and sometimes use online banking), so I will certainly be making
Lloyds bank aware of the confusion they are causing to Jaws users.

However, in view of Steve Nutt's comment that the Lloyds bank change
in layout does not cause problems for window-eyes users, I will also
be contacting my Jaws supplier's support team to make them aware that
Jaws is unable to correctly interpret the - as a minus sign when it
precedes figures in a balance when displayed online.



Alexander Shannon


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